person as an individual. Respect each person's background, culture and beliefs. Work in a way that understands how trauma can affect people. Attend team meetings, training and supervision. Help the team develop and improve peer support.
Keeping people safe
- Know when to ask a senior colleague for help.
- Report concerns about someone's safety or wellbeing.
- Report accidents, incidents and risks.
- Follow safeguarding procedures.
- Follow health, safety and infection control guidance.
- Work safely when working alone.
- Tell qualified staff if you notice changes in someone's mental health.
Managing your work
- Arrive at work on time.
- Plan your diary and daily work.
- Organise and prioritise your tasks.
- Arrange appointments when needed.
- Complete records and other paperwork.
- Use email and Trust computer systems.
- Keep personal information safe and private.
- Be able to work on your own and ask for help when needed.
Support for you
Using your lived experience to support others can
sometimes be emotionally difficult.
- regular supervision guidance from your team
- training for the role
- opportunities to reflect on your work
- support for your wellbeing and development
- additional profession-specific support from the Peer Support Leadership team
What we are looking for
- Have personal experience that helps you understand the people you will support.
- Be happy to use your experience to help other people.
- Understand that people recover in different ways.
- Understand what peer support is.
- Have a basic understanding of mental and physical health.
- Have basic computer skills.
- Understand how to help keep people safe.
- Be a good listener.
- Be kind, patient and understanding.
- Stay calm when someone is upset or distressed.
- Be able to talk and listen to people.
- Be able to write simple and accurate notes.
- Work well with individuals and groups.
- Work well as part of a team.
- Be open to advice and feedback.
- Work on your own when needed.
- Plan
and organise your work. - Understand the limits of your role and ask for help when needed.
- Be able to travel to different places in the area you support.
Training and checks Before you start
- Have, or be willing to complete, the Care Certificate.
- Have, or be willing to complete, Peer Support Worker training.
- Complete a DBS check.
- It would be helpful if you have A qualification in health and social care, or similar experience.
- Training that helps you support other people.
- Experience of helping people work towards their goals.
- Knowledge of local services, groups and support available in the community.
- Experience of using your own experiences to support other people.
Good to know
Sometimes you may work on your own. You may support people who are upset or having a difficult time. The job can sometimes be challenging. You may need to travel. You will receive training and support.
We welcome everyone We encourage people