Carer Advisor/ Administrator

Making Space; Peterborough; On-site; GBP 22,000 - 26,000; Full time

Job summary

Making Space is seeking a full-time Carer Advisor/ Administrator in Peterborough to support the Carers Support Service. This role involves facilitating information and support for carers over 18 and requires excellent organizational and communication skills. Successful candidates will receive training with opportunities for further professional development.

Benefits

Wagestream – Access to up to 30% of wages as you earn

Up to 28 days holidays per year

Double pay for public holidays

Qualifying in Health and Social Care

Career progression opportunities

Travel schemes including cycle to work

Qualifications

• Eye for detail and ability to work independently.
• Previous administration experience and good IT skills required.
• Experience in health and social care advantageous but not essential.

Responsibilities

• Support the smooth running of day-to-day operations.
• Initial point of contact for carers accessing the service.
• Identify needs and provide up-to-date information and advice to carers.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Previous administration experience

Knowledge of Office 365

Job description

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Carer Advisor/ Administrator, Peterborough

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Client:

Making Space

Location:

Peterborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

67a274ed3259

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Overview

We have an opportunity available for a full time Carer Advisor/ Admin Administrator to join the team at our Peterborough and Cambridge Carers Support Service.

Our Carers Support Service provides dedicated support, advice and information for carers over the age of 18. The team offers emotional support, groups and activities ensuring carers feel recognised and valued.

Weekly hours: 37

At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.

Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.

Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.

Tailor Making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.

Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.

Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.

Being Ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.

At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

Responsibilities

As an Administrator, you will play a vital role in supporting the smooth running of the day-to-day operations. You will be the inital point of contact for carers accessing the service.

You will undertake triage based conversations to identify needs and will provide up to date information and advice to carers , referring them to the carer support workers when will also provide support in planning and arranging a range of peer group, carer activities and training sessions for carers.

A full Job Description can be found

If you are looking for a rewarding role and enjoy utilising your organisational and communication skills this role may be a perfect fit for you.

Qualifications

We are looking for individuals who have an eye for detail and the ability to work independently and in accordance with deadlines.

Previous administration experience and a good IT skills and knowledge of Office 365 is essential.

Experience of working within a health and social care setting would be an advantage but is not essential.

It’s important to note that you do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Wagestream – Access up to 30% of your wages as you earn,
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Up to 28 days holidays per year including bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 45p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.

We can only accept applications from those who are legally entitled to live and work within the United Kingdom.