Careline Alarm Warden - Casual

Thurrock Council; United Kingdom; On-site; GBP 10,000 - 40,000; Part time

Job summary

Thurrock Council is looking for an exceptional Alarm Warden to support vulnerable residents in a rewarding, dynamic role. This position involves providing assistance via phone and driving to residents' properties, while managing emergency situations as part of a dedicated team. Key qualities include strong communication and ICT skills, along with the ability to handle flexible working hours, including nights and weekends. Full training will be provided.

Qualifications

• Excellent communication skills.
• ICT skills to log jobs.
• Good knowledge of the local area.

Responsibilities

• Support vulnerable service users via phone and in person.
• Assist during accidents or injuries by contacting emergency services.
• Take emergency calls for out of hours services.

Skills

Communication

ICT Skills

Job description

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Salary: £16.84 per hour plus 7.5% enhancement outside core hours (after 8pm and before 8am)

Grade: D

We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a unique, varied, interesting and exciting opportunity to work as part of a team, you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.

You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.

If this sounds like you, we would love to hear from you. This is a rewarding role, full on the job training will be provided.

The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.

This vacancy is for casual member of staff to work as and when needed, to cover absence, sickness and holidays. The shift pattern is likely to be 6.50am to 19.10pm (day shift) or 18.50pm to 7.10am (night shift).

An Enhanced DBS check for adults barred list will be required for this role as is a full manual driving licence and a good knowledge of the local area.

Closing Date:

Redeployment only: 10th July 2025

Internal and External: 27th July 2025

Interview Date: TBC

Should you have any questions or queries about the role please email