Careers Information Advice and Guidance Adviser (CIAG in custody) - Devon

Seetec Business Technology Centre; Newton Abbot; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading organization is seeking a Careers Information Advice and Guidance Adviser to empower individuals within prison settings to build their futures. This role focuses on delivering tailored career coaching and workshops, aiming to reduce reoffending and promote community reintegration through skill development.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual Salary review

Refer a Friend Scheme

Access to retail discounts

Qualifications

• Resilient and adaptable candidate with strong interpersonal skills.
• High level of initiative and motivation to seek solutions.
• Accountable for own professional development and training.

Responsibilities

• Manage a prisoner caseload and support the achievement of targets.
• Document interactions and progress in relevant systems.
• Work flexibly across different prisons to maintain service continuity.

Skills

Empathy

Resilience

Adaptability

Interpersonal Skills

Initiative

Job description

Social network you want to login/join with:

Careers Information Advice and Guidance Adviser (CIAG in custody) - Devon, Newton Abbot

col-narrow-left

Client:

Seetec Business Technology Centre

Location:

Newton Abbot, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

3b209237e639

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Job Role

We're Hiring for a Careers Information Advice and Guidance Adviser (CIAG) to join our team.

As a Careers Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans.

You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.

Our ideal candidate for a CIAG Adviser within a prison setting would possess a combination of specific skills, qualifications, and personal attributes. You’ll need to be resilient, empathetic, and adaptable. If you seek purpose, challenge, and a role that makes a tangible difference, this could be the ideal next step in your career.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,000 up to £29,000 (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200

Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: HMP Channings Wood

Hours: 37.5 Hours per week

Contract: Permanent

Closing Date: 04 July2025

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
• Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
• Documenting advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training to support CPD.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems
• Excellent interpersonal skills with the ability to work independently,
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process
• Customer/Service User Focus

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.