Careers Campus Manager

GBS Global Applied Knowledge; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A higher education provider in Birmingham is seeking a Careers Campus Manager to oversee personalized career support services for students and alumni. Responsibilities include managing the careers team, developing strategic plans to enhance services, and analyzing data to monitor outcomes. The ideal candidate has experience in career services leadership, strong communication skills, and a relevant degree. This role requires on-site availability and offers a variety of benefits including annual leave and performance bonuses.

Benefits

25 days annual leave plus 8 public holidays

Flexible benefits including Cycle to Work

Discretionary annual performance bonus

Qualifications

• Proven experience in managing career services or employability initiatives.
• Demonstrated success in developing strategic plans.
• Experience in data analysis and reporting.

Responsibilities

• Lead the campus-based careers team to deliver services.
• Manage day-to-day operations of the careers service.
• Build relationships with employers and stakeholders.

Skills

Leadership and management

Excellent communication

Data analysis

Strategic thinking

Interpersonal skills

Education

Degree in Careers Guidance, Business, or related field

Tools

CRM systems

Digital tools

Job description

Social network you want to login/join with:

Department: Employability and Entrepreneurship

Location: Birmingham (On-site)

Type of Contract: Permanent

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT.

The role:

The Careers Campus Manager oversees the delivery of high-quality, personalised career support services for students and alumni at their allocated campus. This role involves developing and implementing strategic plans to enhance career services, managing data to monitor outcomes, and ensuring that services align with the needs of students, alumni, job market trends and B3 progressions metrics.

Please note, we are unable to offer sponsorship for this position.

Main Responsibilities

What the role involves:

• Lead the campus-based careers team to deliver personalised career support services, including career planning, job search strategies, and professional development for students and alumni.
• Manage day-to-day operations of the careers service at the campus, ensuring high levels of student and alumni engagement.
• Serve as the primary point of contact for career services on campus, building relationships with academic departments, employers, and external stakeholders.
• Develop and implement strategic plans to enhance career services and address the evolving needs of students and alumni.
• Identify opportunities to expand and improve career services offerings, aligning with institutional goals and market demands.
• Collaborate with senior leadership to align campus-specific strategies with broader institutional objectives.
• Monitor and analyse data related to career services usage, student and alumni outcomes, and job market trends.
• Prepare and present detailed reports to managers and institutional stakeholders, highlighting achievements, challenges, and areas for improvement.
• Oversee the design and delivery of career workshops, events, and one-to-one sessions tailored to the needs of the campus population.
• Ensure that all services are inclusive and accessible, supporting diverse student and alumni groups.
• Build and maintain strong relationships with employers to enhance job and internship opportunities for students and alumni.
• Act as a liaison between students, alumni, and external partners to foster meaningful connections.

Requirements

What Experience/Skills are required:

• A degree in Careers Guidance, Business, Education, or a related field (or equivalent experience).
• Proven experience in managing or leading career services or employability initiatives.
• Demonstrated success in developing and implementing strategic plans in a professional setting.
• Experience in data analysis, reporting, and using insights to drive service improvements.
• Strong leadership and management skills, and the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, capable of engaging with diverse audiences.
• Analytical skills to monitor data and trends and use insights to inform strategy.
• Proficiency in digital tools, CRM systems, and office software.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Collaborative and team-oriented, with a commitment to student and alumni success.
• Flexible and adaptable, able to work across campuses and occasionally during evenings and weekends.
• Relevant certifications in career coaching, employability, or leadership.

Other Information

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. — Kira McCormack (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.