Careers Adviser CIAG - (Surrey)

Seetec Business Technology Centre; Greater London; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a forward-thinking organization as a CIAG Adviser, where you will empower individuals within prison settings to build skills and confidence for a brighter future. This role is not just about providing career coaching; it's about transforming lives and reducing reoffending through tailored workshops and action plans. With a competitive salary and numerous benefits, including generous annual leave and a pension scheme, this position offers both purpose and the chance for career progression. If you are motivated by making a tangible difference, this could be your next career step.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension scheme (5% employee + 5% employer)

Healthcare Cash Plan

Annual salary review

Refer a Friend Scheme

Access to BenefitHub for retail discounts

Qualifications

• Resilience, empathy, and adaptability are key traits for success.
• Experience in managing caseloads and supporting individual goals.

Responsibilities

• Manage a prisoner caseload and support personal targets.
• Document advice and goals in Learning and Work Plans.

Skills

Problem-solving skills

Interpersonal skills

Customer focus

Accountability for professional development

Job description

Job Role

We're hiring a CIAG Adviser to join our team. As a CIAG Adviser, you will work within prison settings, empowering individuals to develop skills, confidence, and aspirations for a fresh start through tailored career coaching, workshops, and personalized action plans. You will inspire individuals to envision and achieve brighter futures beyond custody. This role offers a chance to transform lives, reduce reoffending, and strengthen communities.

Our ideal candidate will possess resilience, empathy, and adaptability. If you seek purpose and challenge in a role that makes a tangible difference, this could be your next career step. We offer a competitive salary ranging from £24,650 to £29,000 (dependent on experience) along with benefits such as:

• 25 days annual leave + Bank Holidays + Birthday Day off (with optional additional days)
• 2 Volunteer Days
• Pension scheme (5% employee + 5% employer)
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a Friend Scheme
• Access to BenefitHub for retail discounts, cycle to work scheme, and voluntary benefits

There are also opportunities for career progression.

If interested, apply below by uploading your CV. For more information, contact our Internal Recruitment Team at 01702 595200.

We are part of the Communities and Education Division, an employee-owned organization committed to community and service excellence across the UK and Ireland. Our people are at the heart of what we do.

Location: HMP Send and HMP Downview

Contract: Permanent

Hours: 37.5 hours per week

Closing Date: 13 May 2025

Key Responsibilities

• Manage a prisoner caseload, supporting personal and team targets, including MI requirements.
• Record all prisoner interactions on relevant systems, updating case notes and MI systems.
• Document advice and goals in Learning and Work Plans with SMART objectives.
• Meet and exceed performance targets related to prisoner engagement and progression.
• Support service continuity across prisons and attend meetings or external events as needed.

Skills and Experience

• High initiative and motivation with problem-solving skills.
• Excellent interpersonal skills and ability to work independently.
• Accountability for professional development and training.
• Customer/service user focus.

Additional Information

Seetec's Communities and Education Division delivers tailored justice and social care support, aiming to help individuals build better futures. We are committed to safeguarding and promoting welfare, including processing DBS checks. We support the recruitment of ex-offenders and are an equal opportunities employer, encouraging applications regardless of background.