Career Coach & Employment Navigator

Maximus; Huddersfield; Hybride; GBP 21 000 - 32 000; Plein temps

Résumé du poste

Maximus is recruiting an Employment Advisor in Huddersfield to support a caseload of customers, helping them overcome barriers to employment through coaching, assessments and tailored SMART action plans. You will work with local services to address issues and help clients prepare for interviews and job searches.

The role requires strong communication, IT literacy, and a proactive, customer-focused approach in a fast-paced environment.

Qualifications

• Experience in fast-paced, target-driven environments.
• IT literacy with Microsoft Office 365 and collaboration tools.
• Strong communication and problem-solving skills.

Responsabilités

• Meet personal performance targets and KPIs.
• Manage a caseload of customers with coaching strategies for interviews and job searching.
• Undertake assessments to understand barriers to progression.
• Co-produce SMART action plans with sequenced interventions and opportunities.
• Co-operate with local services to address issues (e.g., health, debt, training).
• Identify employer recruitment needs and perform pre-screens and group assessments.
• Support in-work plans with participants and employers.
• Adhere to policies on data security, safeguarding and health & safety.

Connaissances

Customer service

Coaching

Communication

Planning

IT literacy

Outils

Microsoft Office 365

Microsoft Teams

Zoom

Google

Description du poste

Maximus is recruiting an Employment Advisor in Huddersfield to support a caseload of customers, helping them overcome barriers to employment through coaching, assessments and tailored SMART action plans. You will work with local services to address issues and help clients prepare for interviews and job searches.

The role requires strong communication, IT literacy, and a proactive, customer-focused approach in a fast-paced environment.