Care Transfer Hub Care Coordinator

NHS; Chesterfield; On-site; GBP 27,000 - 31,000; Full time

Job summary

Join a leading healthcare organisation as a Care Coordinator, playing a vital role in managing intermediate care referrals. This full-time position at the Care Transfer Hub in Chesterfield offers the chance to make a significant impact on community well-being, connecting with various healthcare services and professionals.

Qualifications

• Two years' experience working with healthcare professionals or within health and social care.
• Competent in using IT systems.
• Willing to undertake ongoing training.

Responsibilities

• Monitor a caseload within the Care Transfer Hub.
• Liaise with healthcare organisations for service updates.
• Document all information in the shared database.

Skills

Excellent written communication skills

Teamwork

Organisational skills

Interpersonal skills

Ability to work under pressure

Education

Diploma or Higher National Certificate, Level 4 Qualification

Tools

Microsoft Office

SystmOne

Job description

Job summary

Are you ready to make a real difference in people's lives?

As a Care Coordinator in the dynamic Joined Up Care Derbyshire 'Care Transfer Hub', you will be at the heart of a team dedicated to processing intermediate care referrals.

Your role will be pivotal, acting as the essential link between service users, carers, primary care, secondary care, community care, social care, mental health services, out of hours services, and voluntary organisations.

This is more than just a job; it's an opportunity to connect with a diverse network of professionals and truly contribute to the well-being of individuals and the community.

Main duties of the job

Monitoring a caseload within the Care Transfer Hub to track a person's journey and outcomes - escalating delays or concerns to the multi-disciplinary team.

Chasing additional information and updates to referrals, ensuring this is documented in the shared database.

Liaising with organisations across the Joined Up Care Derbyshire system to identify service availability and provide updates.

About us

The Care Transfer Hub is a newly developed service to facilitate timely access to intermediate care. This role will support the hub team to navigate, coordinate and plan care for the people of Derbyshire. This is an exciting time to join the team and be involved in the development of the Care Transfer Hub and its processes. There are opportunities to work flexibly and the role will require you to be adaptable and open to change.

Details Date posted

05 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Band 4 Agenda for Change

Contract

Permanent

Working pattern

Full-time

Reference number

842-CEH-5795-25

Job locations

Clay Cross Hospital

Chesterfield

S45 9LX

Job description Job responsibilities

Please see the attached Job Description and Person Specification for more details. If this is the role for you - please use the document to guide your application and consider how you can demonstrate the essential criteria.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)

Job description Job responsibilities

Please see the attached Job Description and Person Specification for more details. If this is the role for you - please use the document to guide your application and consider how you can demonstrate the essential criteria.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)

Person Specification Qualifications Essential

• Diploma, Higher National Certificate, Level 4 Qualification (or relevant experience)
• Competent in using IT systems including SystmOne and Microsoft Office
• Willing to undertake ongoing internal and external training to keep up to date with changes and developments

Desirable

• NVQ Level 3 Business Administration

Experience Essential

• Minimum of 2 years' experience of working with healthcare professionals/within health and social care
• Experience of using databases

Skills Essential

• Excellent written communication skills
• Explains how they work effectively as part of a team
• Experience providing advice/signposting
• Describes excellent organisational and administrative skills
• Describes their interpersonal skills
• Describes working as part of a multidisciplinary team
• Describes ability to work under pressure and meet deadlines
• Describes how they are flexible/adaptable to change
• Describes how they have solved problems
• Describes how they have used their analytical/judgement skills

Person Specification Qualifications Essential

• Diploma, Higher National Certificate, Level 4 Qualification (or relevant experience)
• Competent in using IT systems including SystmOne and Microsoft Office
• Willing to undertake ongoing internal and external training to keep up to date with changes and developments

Desirable

• NVQ Level 3 Business Administration

Experience Essential

• Minimum of 2 years' experience of working with healthcare professionals/within health and social care
• Experience of using databases

Skills Essential

• Excellent written communication skills
• Explains how they work effectively as part of a team
• Experience providing advice/signposting
• Describes excellent organisational and administrative skills
• Describes their interpersonal skills
• Describes working as part of a multidisciplinary team
• Describes ability to work under pressure and meet deadlines
• Describes how they are flexible/adaptable to change
• Describes how they have solved problems
• Describes how they have used their analytical/judgement skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Derbyshire Community Health Services NHSFT

Address

Clay Cross Hospital

Chesterfield

S45 9LX

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Derbyshire Community Health Services NHSFT

Address

Clay Cross Hospital

Chesterfield

S45 9LX

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)