Care Team Leader (Field Supervisor)

Home Instead; Ballynahinch; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local care service provider in Ballynahinch is seeking a Care Team Leader to ensure clients receive top-quality care while supporting the business's growth. You will conduct consultations, supervise staff, and maintain client care plans. The ideal candidate has experience in Health and Social Care and possesses excellent communication and organisational skills. This full-time role requires flexibility and involves on-call duties.

Qualifications

• Minimum 12 months experience working in a Health and Social care environment.
• Confident using care management technology.
• Full UK driving licence required.

Responsibilities

• Support care consultations and service reviews.
• Conduct staff supervisions and quality assessments.
• Build positive relationships with clients and families.

Skills

Passion for delivering quality care

Good communication skills

Ability to build rapport

Organisational skills

Flexibility

Education

Experience in Health and Social Care

Tools

Microsoft Office

Care management technology

Job description

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Care Team Leader (Field Supervisor), Ballynahinch

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Client:

Location:

Ballynahinch, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9d4a374ed1b3

Job Views:

15

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

We have an exciting opportunity for a Care Team Leader to join our fantastic Care Team at Home Instead Down and Lisburn.

This role plays a vital part ensuring that our clients receive the best in class, quality care whilst supporting the growth of our business. The role will be based between our office in Saintfield and about in the community in the area we service . No twodays are the same so we need someone who is flexible, and able to think on their feet, with a real passion to support people to live independently at home.

Duties will include:

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client Quality Assessments.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professionalrecords on Home Instead software
• Conduct client and Care Professionalintroductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor Care Professionals.
• Provide support to the Client Experience team, liaisingwith schedulers to ensure the highest quality of personalised care is delivered.
• Maintain regular contact with clients and Care Professionals.
• Participate in on-call duties as required.
• Compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy.
• Carry out any other duties deemed necessary for the successful operation of the business.

Qualifications

Care Team Leaders arrive at their role from various career paths. You may have progressed from Care Professional to a Senior Care Professional role and are now ready for a leadership role. You may have been working in another professional role in Health and Social Care and feel you have the right transferrable skills to bring to a Team Leader role with Home Instead.

• Tohave a passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Have a minimum of 12 monthsexperience working in a Health and Social care environment with responsibility for managing a team of people
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality, working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full UK driving licence and means of transport when required to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

This is a full time role, working Monday to Friday9.00am to 5.00pm, with flexibility required to support on call.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to an Access NIenhanced disclosure.