Care Support Worker (Pre-Op Assessment)

NHS; Dudley; On-site; GBP 20,000 - 24,000; Full time

Job summary

An opportunity has arisen for a Care Support Worker within the Surgical Pre Assessment department at NHS Dudley Group. This permanent, full-time position involves providing patient care and assisting a registered practitioner in a dynamic healthcare environment. Previous experience is advantageous but training will be provided, ensuring a supportive introduction to the role.

Qualifications

• Maths and English qualification.
• Care Certificate to be completed within 12 weeks.
• QCF/NVQ Level 2 or equivalent experience.

Responsibilities

• Assist in achieving high standards of patient care.
• Provide care as delegated by a registered practitioner.
• Use IT systems to record patient information.

Skills

Communication

Empathy

Patient Care

Education

GCSE Grade A-D in Maths and English

Care Certificate

QCF/NVQ Level 2 in Healthcare

Job description

THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP & PAIN DIRECTORATE

PRE ASSESSMENT - CARE SUPPORT WORKER

PERMANENT POSITION - FULL TIME 37.5 HOURS PER WEEK

An opportunity has arisen within the Surgical Pre Assessment department for a motivated and enthusiastic individual who will work as a Care Support Worker on a permanent basis. You will be patient facing in this active job and be responsible for undertaking clinical skills and provide care to patients as delegated and supervised by a registered practitioner.

Previous experience of working in the pre-operative assessment service would be advantageous, but if no precious experience is noted, training can be provided.

Main duties of the job

Working in a team under the direction of a Registered Practitioner duties will include:

1. To assist in the achievement and maintenance of a high standard of patient care.2. To be responsible for providing care to patients as delegated by the registered practitioner.3. To contribute to the maintenance of care environment and quality initiatives to enhance patient care.4. To ensure that their practice adheres to policies, procedures and competencies.5. To act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.7. To assist in observing patients recording any concerns regarding their condition and reporting these to the practitioner in charge.8. To use IT systems where appropriate and trained to do so, to record patient information.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

• Maths and English qualification - GCSE Grade A-D, or Grade 4-9, or Functional Skills Level 1 English Language and Mathematics or equivalent
• Care Certificate or ability to complete within 12 weeks of commencing employment
• QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

Experience

• Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time
• Experience in a healthcare environment

Knowledge & Training

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Communication & Relationship Skills

• Evidence of Effective communication skills including verbal, written (legible handwriting), Non-verbal, compassion and respect
• Ability to communicate appropriately with patients, relatives and/or carers
• Ability to communicate effectively with staff/multidisciplinary team
• Positive and enthusiastic approach to work
• Courteous and polite

Analytical & Judgement Skills

• Ability to use own initiative

Planning & Organisational Skills

• Participation in flexible work patterns required to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.