Care Support Worker - General Surgery Clinic

NHS; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare provider in Doncaster is seeking a Care Support Worker to provide exceptional care for patients in the General Surgery Clinic. The role involves supporting patients with personal care, collaborating with healthcare professionals, and ensuring a positive experience for patients and relatives. No previous experience is necessary, as training will be provided.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Discounts on restaurants and shopping

Qualifications

• Knowledge of personal care and related procedures.
• Experience working in a healthcare setting or providing personal care.
• Basic computer skills.

Responsibilities

• Support patients in various ways alongside healthcare professionals.
• Assist with personal care of patients.
• Communicate sympathetically with patients and their relatives.

Skills

Customer care skills

Basic Maths and literacy

Communication

Education

Vocational qualification at level 2 or equivalent relevant experience

GCSE Grade C in Maths and English or equivalent

Job description

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Care Support Worker - General Surgery Clinic

The closing date is 08 October 2025

There are number of posts for ENT clinic and General Surgical Clinic at Doncaster Royal Infirmary. Full time and part time posts will be considered.

Do you want to make a difference to the lives of people within your community? If so, we are looking for people with or without experience in care to join our busy hospital to care for our patients.

We will teach you everything you need to know and all we ask is that you are a caring and kind person with a genuine desire to help and support our patients by providing exceptional care. You\'ll not be doing this alone, you will join one of our dynamic and caring teams. You will work alongside many colleagues which include Healthcare Support workers & registered Nurses to name a few.

This post will be based in the Ears Nose and Throat clinic and Surgical Outpatients at Doncaster Royal Infirmary with working hours between 8am and 17:30hrs Monday to Friday.

Main duties of the job

You will work alongside nurses and other healthcare professionals to provide a positive experience to our patients and their relatives at times of need. You will support patients in various ways.

It\'s really important to consider that some aspects of healthcare work can be distressing and unpleasant. You will be expected to help patients with personal care without being embarrassed or feeling awkward. You will need to be able to communicate sympathetically with patients, and distressed relatives, and care for patients who are very sick.

About us

DBTH is one of Yorkshire\'s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

****** IMPORTANT INFORMATION - PLEASE READ ******

You will be required (if not already completed) to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards.

Person Specification

Qualifications & Training

• Knowledge of personal care and related procedures
• Basic Maths and literacy
• Vocational qualification at level 2 or equivalent relevant experience.
• GCSE Grade C in Maths and English or educated to the equivalent

Knowledge & Experience

• Experience working with people using customer care skills
• Knowledge and understanding of current healthcare issues
• Experience of working in a healthcare setting and/or providing personal care
• Basic computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Doncaster & Bassetlaw Teaching Hospitals NHS FT