Care Support Worker - Discharge Lounge

NHS; Dudley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Dudley seeks a Care Support Worker to join their team in providing high-quality care within a multi-disciplinary environment. Responsibilities include supporting patient wellbeing, communicating effectively, and assessing health while delivering care. Candidates must have necessary educational qualifications and a compassionate approach to patient care.

Benefits

Flexible working options

Opportunities for professional development

Inclusive work environment

Qualifications

• A minimum of GCSE English and Maths qualifications.
• Care Certificate or ability to complete within 12 weeks.
• QCF/NVQ Level 2 in Healthcare or equivalent.

Responsibilities

• Support patients in a multi-disciplinary caring environment.
• Communicate effectively with health care team, patients, and relatives.
• Assess health and wellbeing while delivering personal care.

Skills

Effective communication skills

Compassion

Ability to assess patient's health

Team collaboration

Education

GCSE Grade A to D

Care Certificate

QCF/NVQ Level 2 in Healthcare

Job description

An exciting opportunity to work in Trusts Discharge Lounge. The Discharge Lounge is looking for hardworking, experienced care staff that want to work with our patients to get them well, and get them home, in a safe, Multi-disciplinary caring environment.

Main duties of the job

The Care Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by ourflexible working optionsand by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information -inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page:Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications

• English and Maths Qualifications at one of the following academic levels/grades:- GCSE Grade A to D GCSE Grade 9 to 4 Functional skills Level 1
• Care Certificate or ability to complete within 12 weeks of commencing employment
• QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

Knowledge & Training

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team

Experience

• Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time
• Experience in a healthcare environment
• Manual handling of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship Skills

• Effective communication skills, verbal, written, non-verbal, compassion and respect
• Ability to communicate appropriately with patients, relatives and or carers
• Ability to communicate effectively with staff / multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.