Care Support Worker Children's Outpateints

Transformationunitgm; Dudley; On-site; GBP 25,000; Part time

Job summary

Une opportunité passionnante s'offre à une personne motivée pour rejoindre le service ambulatoire pédiatrique d'une institution NHS de premier plan. En tant que Support Clinique, vous collaborerez avec une équipe dévouée pour offrir des soins de haute qualité aux enfants. Le poste exige une communication efficace, une compassion envers les patients et un engagement envers le développement professionnel à travers un programme structuré.

Benefits

Horaires de travail flexibles

Engagement envers la diversité

Qualifications

• Compétences en communication écrite et verbale.
• Expérience en environnement de soins est un plus.
• Capacité à travailler efficacement sous pression.

Responsibilities

• Fournir des soins individuels adaptés aux besoins des jeunes patients.
• Communiquer efficacement avec l'équipe de soins et les familles.
• Participer aux tâches d'organisation et administratives dans les cliniques.

Skills

Compassion

Communication

Teamwork

Education

GCSE Maths and English A-D or equivalent

Care Certificate or ability to complete within 12 weeks

QCF/NVQ Level 2 in Healthcare or equivalent

Job description

Main area Paediatrics Grade NHS AfC: Band 2 Contract Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert. Hours Part time - 22.5 hours per week Job ref 253-0625-7205318

Employer The Dudley Group NHS Foundation Trust Employer type NHS Site Russells Hall Hospital Town Dudley Salary £24,169 per annum, pro rata Salary period Yearly Closing 03/07/2025 23:59

Care Support Worker Children's Outpateints

NHS AfC: Band 2

Job overview

An excellent opportunity has arisen for highly motivated, enthusiastic and caring individual to join our Children's Outpatients Department within The Dudley Group NHS Foundation Trust. You will be part of a team providing high quality care to our Children and Young People.

Main duties of the job

The Clinical Support Worker will work together with members of the Nursing / Children’s Services team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient’s condition which may require the intervention of others.

The post holder will communicate to the Team Leader any clinic administrative/organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the outpatient service.

The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in house development programme.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

• Maths and English qualification – GCSE A-D, or Grade 4-9, or Functional Skills Level 1
• Care Certificate or ability to complete within 12 weeks of commencing employment
• QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience

Knowledge and Training

• Ability to recognise limitations of knowledge and competence and practice within these boundaries
• Prepared to undergo further training
• Able to use and update IT systems with patient information
• An understanding of their role within the team.

Experience

• Able to assess patient’s health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
• Regular contact with bodily fluids when carrying out interventions and or treatments
• Frequent moderate/intense effort required for periods of time.
• Experience in a healthcare environment
• Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship Skills

• Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
• Ability to communicate appropriately with patients, relatives and / or carers
• Ability to communicate effectively with staff / multidisciplinary team
• Positive and enthusiastic approach to work
• Courteous and polite

Analytical & Judgement Skills

• Ability to use own initiative

Planning & Organisational Skills

• Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
• Flexibility to work across the Health Economy.

Equality, Diversity, Inclusion and Trust Values

• Able toprovidesafe,caring,and effectiveservices
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependant upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK .

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found hereCriminal records checks for overseas applicants .

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification. To ensure we know you have a disability, please inform us under the appropriate section on the application form. We welcome applications from the LGBTQ+ community and openly encourage people with different sexual orientation, gender identity and expression to apply to join our team. We promise to respect and encourage the use of all pronouns and will not purposefully mis-gender anyone.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.

By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal, and where applicable, for positions that requires registration with a professional body, you authorise us to make the required employer checks on your professional registration status.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.

Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered.

By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are offered a job, information will also be transferred into the NHS Electronic Staff Record system.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please be aware that we reserve the right to close this vacancy when we have received a sufficient number of applications.