Care Support Worker

Assisted Living Care Group; United Kingdom; Remote; GBP 18,000 - 22,000; Full time

Job summary

Assisted Living Care Group is seeking compassionate care and support workers to assist service users with personal care, mobility, incontinence, and daily activities, always respecting dignity and independence.

You will read and write reports, participate in staff meetings and training, supervise night duties when required, and report significant changes in health while safeguarding service users from abuse.

Qualifications

• Experience in personal care and support services.
• Ability to perform wakeful night duties when required.
• Commitment to safeguarding and reporting concerns.
• Respect for service users' dignity and independence.

Responsibilities

• Assist with all personal care and support needs including undressing, washing, bathing and toileting.
• Support service users with mobility and use of aids and personal equipment.
• Promote mental and physical well-being through talking, activities and engagement.
• Attend staff meetings and participate in training activities as directed.
• Perform wakeful night duties when required, conduct welfare checks, and handovers following policy.
• Report significant changes in health or circumstances to the registered manager.

Skills

Empathy

Communication

Patience

Observational skills

Job description

To share with other staff in meeting the personal care and support needs of service users in a way that respects the dignity of the individual and promotes independence. Care and support provided by care and support workers is expected to include care and support that would reasonably be given by members of the service user’s own family and will not include tasks that would normally be undertaken by a trained nurse. Only when trained to do so would care and support workers undertake any specialist tasks. This role may include day shifts, night shifts and wakeful (waking night) duties in accordance with the needs of the service.

To assist service users with all personal care and support needs including, undressing, washing, bathing and toileting needs .

To assist service users with mobility problems and other physical disabilities, including incontinence and help in use and care and support of aids and personal equipment .

To support and care and support for service users who are dying .

To engage in the promotion of mental and physical well-being of service users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreations .

To undertake wakeful (waking night) duties where required, remaining awake and vigilant throughout the shift, carrying out regular welfare checks, monitoring service users’ safety and wellbeing, responding promptly to needs, and completing accurate night documentation and handovers in accordance with company policy .

To make and change beds and all domestic tasks within the household .

Where required, to assist with service user’s laundry, including using a la underette where necessary .

To read and write reports and take part in staff and service users’ meetings and in training activities as directed .

To perform such other duties as may reasonably be required .

To comply with the organization’s policies and procedures at all times, which includes the service users care and support plan and medication needs .

To report to the registered manager any significant changes in the health or circumstances of a service user .

To encourage service users to remain as independent as possible .

All staff are required to attend mandatory training where appropriate this includes induction and National Vocational Qualifications or th eir equivalent .

To enable and assist service users to maintain on a day-to-day basis as much autonomy and independence as possible .

To support and assist service users in identifying risks and recording the support plan which minimizes and manages the ide ntified risk .

T o agree and record with the service user their needs wishes and preferences and how these will be met .

Identify and support appropriately service users with capacity and those who lack capacity .

Record appropriately all decisions which relate to service users who lack capacity .

Involve and consult with service users, their families, representatives, or advocates to ensure that the service user’s views are expressed and acted upon .

Attend reviews of care and support as appropriate .

Update and continually improve practice by a mutually agreed method which may include attendance at staff meetings, learning support briefings and one-to-one supervision .

Take responsibility in conjunction with the line manager for identifying further learning .

Be aware of requirements regarding codes of practice and relevant codes of conduct where appropriate, issued by professional bodies .

Understand the requirements of the New Fundamental Standard Regulations 9 – 20, in relation to the Care and Support Quality Commission Inspect regime and its importance to your workplace practice .

Promote good practice and be vigilant in recognizing and reporting practice which does not meet the defined standard .

To assist and contribute to any regulatory body inspection or monitoring visit .

To act always, to safeguard service users from any form of abuse and to report such concerns immediately .