Care & Support Team Leader

Metropolitan Thames Valley; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is looking for a Team Leader to manage support for vulnerable adults in South West London. This role involves leading a small team, ensuring excellent support quality, and engaging customers in their community. Ideal for motivated individuals seeking career progression in a meaningful setting.

Benefits

28 days annual leave plus 8 bank holidays

Two volunteering days per year

Hybrid working options

Enhanced pension contributions up to 9%

Life assurance at 3x salary

Access to learning platforms and training

Qualifications

• Experience supporting vulnerable adults with learning disabilities or complex needs.
• Strong communication and reporting skills.
• Ability to manage and lead staff effectively.

Responsibilities

• Lead and manage a team providing support to vulnerable adults.
• Create and implement support plans and risk assessments.
• Engage individuals in their local community.

Skills

Communication skills

Leadership skills

Problem-solving skills

IT skills

Job description

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This is a FTC - 6 Months Mat leave cover - August 2025 to February 2026

This Role:

This is a Team Leader based role based in Tooting, South West London. You will join our dedicated team providing support to vulnerable adults living independently within their own flats. You will be responsible for supporting individuals to live as independently as possible, engaging within their local community. You will also be responsible for leading and managing a small team, ensuring excellent person-centred support, good quality assurance and compliance, adherence to MTVH policies and procedures amongst other tasks set by the Operations Manager.

We are looking for you to be resilient, motivated and have an attitude towards continued learning and development. This is an opportunity for support workers seeking career progression.

The service supports 7 customers, each with a unique learning disability and individual support needs. The focus is on maintaining independent living and social inclusion.

You will work flexibly over a Monday to Sunday rota, including bank holidays, with shift patterns. There are no sleep-in or waking night duties at present.

About You:

• Excellent communication, writing, and reporting skills.
• Effective staff management and leadership skills.
• Experience supporting vulnerable individuals with learning disabilities, autism, Asperger's syndrome, mental health issues, or complex needs.
• Experience creating, reviewing, and implementing support plans and risk assessments.
• Risk management experience.
• Strong IT skills, as records are maintained on a central IT system.
• Ability to meet reporting deadlines.
• Monitor customer progress and provide detailed handovers to managers.
• Contribute to service audits and checks.
• Willingness to work with individuals presenting challenging behaviors.
• Problem-solving and de-escalation skills.
• Ability to build mutually beneficial joint-working relationships with support networks.

Next Steps:

If interested, review the attached job description for more details. To apply, send your updated CV or contact us at 0203 535 3652.

We may close this vacancy early if a suitable candidate is found, so apply promptly.

Additional Information:

We conduct an enhanced background check via the Disclosure and Barring Service, including checks against the Adult & Child Barred lists, with updates every three years.

Please note: We do not offer visa sponsorship at this time.

What’s in it for you?

• 28 days annual leave plus 8 bank holidays (pro-rata for part-time).
• Two volunteering days per year.
• One 'Beliefs day' off annually.
• Family-friendly policies including extended parental leave.
• Enhanced pension contributions up to 9%.
• Option to buy or sell up to 5 days of annual leave.
• Life assurance at 3x salary.
• Hybrid working options, depending on role.
• Health cash plan for healthcare needs.
• Interest-free loans for rental deposits and season tickets.
• Access to learning platforms and training.
• Employee support and wellbeing programs.

About Us:

We are committed to sustainability and reducing environmental impact. We promote equality, diversity, and inclusion, being a disability confident employer. We support a community of network groups for employees, including LGBTQ+ and Disability groups. Our core values are Dare, Care, and Collaborate, reflecting our people-focused approach.

We reserve the right to close this vacancy early to suitable candidates. Apply soon to avoid missing out.