Care Support Officer

Aqs Homecare; Romford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Excellent Pay

Paid Training

Paid DBS

Friendly Sociable team

Up to 28 Days Holiday

Free Uniform

Blue Light Discount

NHS Discount

Job summary

AQS Homecare Ltd. is seeking a Full-Time Care Support Worker to join our team and provide high-quality, person-centered care to clients in their own homes.

You will cover sickness absence and work across packages to ensure continuity of care, delivering hands-on support with professionalism and compassion. We value reliable, adaptable team members who communicate well and can work independently while contributing to a supportive, friendly local team.

Qualifications

• Passion for high-quality care and support.
• Reliable, adaptable, able to respond to short-notice requests for cover.
• Experience in domiciliary care preferred.
• Willing to undertake training and safer recruitment checks.

Responsibilities

• Provide short-notice cover for sickness and staffing shortages.
• Deliver care to client packages while recruitment is underway.
• Provide hands-on care and support in clients' homes.
• Maintain continuity of care and minimise disruption to families.
• Work flexibly across different care packages to meet service needs.
• Maintain accurate care records and communicate with colleagues and management.
• Promote dignity, independence, choice and respect.

Skills

Care experience

Reliable

Flexible

Excellent communication

Independent working

Job description

We're Recruiting! Join AQS Homecare

Full-Time Care Support Worker

Are you caring, reliable and flexible? Do you want to make a real difference to people's lives?

AQS Homecare is looking for a dedicated and experienced Full-Time Care Support Worker to join our team and help us maintain high-quality, person-centred care for the people we support.

This is an important and varied role for someone who can adapt to changing service needs, respond to short-notice staffing requirements and provide reassurance and continuity to service users when they need it most.

About the role

As a Care Support Worker, you will play a key role in supporting the day-to-day delivery of our care services by:

• Providing short-notice cover for sickness absence and unexpected staffing shortages.
• Taking temporary responsibility for delivering care to packages while permanent recruitment is underway.
• Providing hands‑on care and support to service users in their own homes.
• Helping maintain continuity of care and minimise disruption to service users and their families.
• Working flexibly across different care packages in response to service needs.
• Maintaining accurate care records and communicating effectively with colleagues and management.
• Promoting dignity, independence, choice and respect at all times.

This role is focused on the delivery of care and maintaining continuity of service. It does not include responsibility for undertaking care assessments or formally assessing service users' care needs.

About you

We are looking for someone who:

• Has a genuine passion for providing high-quality care and support.
• Is reliable, adaptable and able to respond to short‑notice requests for cover.
• Is confident supporting different service users with a range of care needs.
• Has excellent communication skills and a compassionate, professional approach.
• Can work independently while being a positive member of the wider team.
• Has experience in domiciliary care, ideally with an understanding of person‑centred support.
• Is willing to undertake relevant training and meet all required safer recruitment checks.

What we offer

• A full‑time position with AQS Homecare.
• A varied and rewarding role where your contribution is valued.
• The opportunity to make a positive difference to service users and their families.
• Support from a team committed to delivering safe, compassionate and reliable care.
• Opportunities for training and development.

What Makes AQS Homecare Different:

• A team of highly dedicated and motivated staff who strive to provide the best quality service to our clients
• Individually matched staff mentor
• Open and honest communication
• Non pressured work environment
• Support from an experienced and dedicated manager
• Staff benefit from the reassurance of having a dedicated support team at all times

Reasons to Choose AQS Homecare:

• Excellent Pay
• Paid Training
• Paid DBS
• Friendly Sociable team
• Supportive and experienced local management team
• Training and skill development, career progression, learning opportunities
• Up to 28 Days Holiday
• Free Uniform
• Blue Light Discount
• NHS Discount

Senior Care Assistant Responsibilities

• The ability to understand the individual needs of the clients
• Good communication skills
• To be responsive to the changing needs of the individuals

Applicant Qualifications:

Driving Licence & Own Vehicle Essential