Care Support Manager Independence at Home Team

Brighton & Hove City Council; Hove; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Time and a half on weekends

Double time on bank holidays

Career average pension scheme

Generous holiday

Regular supervision meetings

Staff benefits

Free uniform and PPE

Job summary

Brighton & Hove City Council is seeking a Care Support Manager in Independence at Home (Reablement). The role leads Home Care Support Workers to deliver person-centred care to clients in their own homes, promoting independence and dignity.

You will ensure needs are reviewed after reablement and arrange further care as required. The position requires knowledge of Care Quality Commission regulations, experience with vulnerable individuals, and strong supervisory skills.

Qualifications

• Knowledge of Care Quality Commission regulations.
• Experience working with vulnerable people with diverse needs.
• Experience with support planning and risk assessment.
• Ability to supervise and performance manage staff.
• Strong communication with service users and professionals.

Responsibilities

• Leading and managing a team of Home Care Support Workers in the community.
• Setting up person-centred care and ensuring independence and dignity.
• Reviewing service users' needs after re-ablement and arranging ongoing care if needed.
• Ensuring the service meets CQC regulations and delivers value for money.

Education

NVQ3 or equivalent relevant experience

Tools

IT systems

Job description

Contractual hours: 37 Package: We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages. Care Support Manager - Independence at Home (Reablement) Our Independence at Home team provides short-term care and support, mainly to older people within the city, to help them re-gain their confidence and independence so they can stay living in their own homes where they are most comfortable and happy. Our last CQC Inspection rated our service as "Good". It highlighted that "the service was well led" and staff felt that managers were "approachable and very supportive". Our aim is to provide the highest quality of care to the people who rely on us and we put their needs at the heart of everything we do. But we can't continue to provide excellent care in the community without more dedicated, skilled and motivated carers and Care Support Managers. You will help and manage Home Care Support Workers to provide support to a wide range of people including individuals who have a physical disability, learning difficulty, sensory loss, mental health issues, dementia or a complex combination of needs.

• Leading and managing a team of Home Care Support Workers working in the community providing care;
• Setting up person-centred care for service users, and ensuring they receive an effective, appropriate service that enables them to achieve and maintain independence, with dignity and choice.
• Reviewing service users' needs after a period of re-ablement care and either discharging them, or, if necessary, organizing on-going, long-term care.
• Helping to lead the service to ensure we maintain a quality service that meets CQC regulations and provides value for money. Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
• Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our actions, our and the work we are doing to Why work for us? As a council, we want to:

As a council, we want to:

• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe

We will provide you with in-depth induction to the role, where you will be well supported by your managers and colleagues. You will also have access to training and continuous professional development appropriate to the role. However, you will need:

• a relevant qualification in Social Care or Care management (at least NVQ3, or equivalent relevant experience)
• knowledge of Care Quality Commission regulations
• experience and understanding of working with vulnerable people with a variety of needs
• experience of support planning and risk assessment
• ability to supervise and performance manage staff
• ability to communicate effectively with service users and professional colleagues
• Our operations are heavily based on computers. We will train you to use our specific and corporate systems during your induction, but you will need to bring good IT skills and confidence to learn new systems.

Working for us

The service is 7-day and operates throughout the year. The role includes working on a rota that includes early mornings, evenings, weekends and bank holidays; and providing support to our Duty Office. The role is based at our office in Craven Vale (BN2 0FE) but working regularly in the community visiting service users and staff across the whole city.

We can offer you:

• a competitive salary
• time and a half for working at weekends, double time for working on a bank holiday
• a career average pension scheme
• generous holiday
• regular supervision meetings
• a range of other staff benefits
• free uniform and personal protective equipment, Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.