Care & Support Coordinator — Flexible Hours & Impact

Ad Warrior Ltd; Harrogate; Presencial; GBP 18.000 - 26.000; Jornada completa

Descripción de la vacante

Ad Warrior Ltd is seeking a Care & Support Coordinator in Harrogate to plan and coordinate care visits and staff rotas across weekdays, evenings and weekends. The role supports high-quality, personalised care for customers with a focus on independence and choice.

The successful candidate will join a team working closely with managers, staff, customers and families. A Level 2 Health and Social Care qualification is required with willingness to progress to Level 3, and an Enhanced DBS check is

Formación

• Good verbal and written communication skills.
• Ability to plan, organise and coordinate staff rotas effectively.
• Strong administrative skills and good computer literacy.
• Ability to maintain accurate records and follow reporting procedures.
• Ability to understand and follow policies and instructions.

Responsabilidades

• Plan, book and coordinate care and support visits.
• Coordinate and manage staff rotas and coverage.
• Allocate staff to customers considering needs and location.
• Update rostering system promptly with changes.
• Assess referrals and onboard new customers.
• Develop and maintain customer support plans and risk assessments.
• Maintain communication with customers, families and professionals.
• Support the Manager in day-to-day running and service quality.
• Promote high-quality, personalised care and support.
• Conduct spot checks and staff supervisions as required.
• Assist with recruitment and absence procedures.
• Maintain a positive, professional working environment.
• Respond to emergency calls and provide coverage as needed.
• Participate in out-of-hours on-call rota and meetings.

Conocimientos

Verbal and written communication

Plan and coordinate rotas

Administrative skills

Record keeping

Policy compliance

Educación

Level 2 Health and Social Care

Willingness to study Level 3

Descripción del empleo

Ad Warrior Ltd is seeking a Care & Support Coordinator in Harrogate to plan and coordinate care visits and staff rotas across weekdays, evenings and weekends. The role supports high-quality, personalised care for customers with a focus on independence and choice.

The successful candidate will join a team working closely with managers, staff, customers and families. A Level 2 Health and Social Care qualification is required with willingness to progress to Level 3, and an Enhanced DBS check is