Care & Support Assistant - Bank Team Days or Nights

Care South; Gillingham; Hybrid; GBP 17,977 - 18,322; Part time

Benefits offered by this job

Ongoing training and development

Employee referral bonus scheme

Competitive pay rates

Flexible working hours

Contributory pension scheme

Free DBS check

Life insurance

Online and retail discounts

Career progression

Staff association

Job summary

Care South is looking for a Care & Support Assistant to join our Bank Team at Fern Brook Lodge Care Home in Gillingham. This position offers flexible shifts and is perfect for individuals who wish to make a positive impact in residents' lives. We're not requiring prior experience in care; instead, we value qualities like kindness and empathy. Competitive pay rates and comprehensive benefits are included, alongside ongoing training and career progression opportunities. Join us in delivering exceptional, person-centred care.

Qualifications

• Must be 18 years or older.
• No previous care experience required.
• Experience in customer service or community support valued.

Responsibilities

• Assisting with personal care and mobility needs.
• Delivering person-centred care.
• Encouraging residents to stay independent.

Skills

Kindness

Compassion

Customer service experience

Empathy

Job description

Care & Support Assistant – Bank Team

Location: Fern Brook Lodge Care Home, Shaftesbury Road, Gillingham, Dorset SP8 4QD
Pay rate: £13.05 – £13.30 per hour.
Hours: Bank (flexible shifts to suit your availability, with no guaranteed hours).

Shift Patterns

Day shifts:

• 08:00 – 20:00 (Full shift)
• 08:00 – 14:00 (Morning shift)
• 14:00 – 20:00 (Afternoon shift)

Night shift:

• 20:00 – 08:00

Are you someone who genuinely wants to make a positive difference in people’s lives? At Fern Brook Lodge we’re looking for caring and compassionate individuals to join our Care Team. You don’t need previous care experience – experience in customer service, community support, or a natural empathy for others will be highly valued. What matters most is your kindness, understanding, and commitment to helping others feel safe and valued.

Why You’ll Love Working With Us

Everyone at Care South is dedicated to providing the best quality care to all our residents. We uphold our HEART values—Honesty, Excellence, Approach, Respect, and Teamwork—ensuring that throughout the delivery of care we consistently demonstrate integrity and compassion. Our care homes provide companionship, social interaction, and a happy, fulfilling lifestyle for residents, delivering Food, Fun and Friendship alongside exceptional person‑centred care.

Your Rewards And Benefits

• Ongoing training and development.
• Support from a friendly, experienced team and colleagues.
• Delivering person‑centred care that truly makes a difference.
• Encouraging residents to stay independent and active.
• Assisting with personal care and mobility needs.
• Building genuine friendships with residents.
• Creating a positive, team‑focused atmosphere within the home.
• Online and retail discounts.
• Paid induction and training.
• Employee referral bonus scheme.
• Free DBS check.
• Contributory pension scheme.
• Life insurance.
• NMC pin fees paid by us.
• Staff association.
• Local staff reward programme.
• On‑site learning and development team.
• Career progression.
• Competitive pay rates.
• Flexible working hours.
• Employee assistance and wellbeing programmes.

What You Need To Know

• You must be 18 years or older.
• We are unable to offer Visa Sponsorship.

Ready to join us? If you’re kind, caring, and ready to make a difference, we’d love to hear from you. Apply today and become part of something truly special.

For any questions please contact the recruitment team on 01202 712448.