Care & Support Assistant - Bank Team Days or Nights

CARE SOUTH; Ashley Heath; On-site; GBP 17,908 - 19,286; Part time

Benefits offered by this job

Induction and training

Pension scheme

Life insurance

Free DBS check

Flexible hours

Staff development

Job summary

Care South are hiring a Care & Support Assistant for the Bank Team at St Ives House, Ashley Heath. The role offers shift patterns across days and nights with no guaranteed hours and an hourly rate of £13.05–£13.30.

No prior care experience is required; if you’ve worked in customer service or supported your community, your kindness and empathy matter most. Induction and training are provided to support you every step.

Qualifications

• No prior care experience required; we welcome those with customer service or community support backgrounds.
• Kindness, understanding and commitment to helping others feel safe and valued are valued traits.
• Induction and training provided to support you in your role.

Responsibilities

• Provide care and support to residents in line with their needs.
• Assist with daily living activities and mobility support.
• Build genuine relationships and promote independence and wellbeing.

Skills

Customer service

Empathy

Teamwork

Reliability

Job description

About The Role

Join Our Caring Community at St Ives House!

Care & Support Assistant - Bank Team

Location: St Ives House, Ashley Heath, BH24 2EE

Pay rate: £13.05-£13.30 per hour.

Hours: Bank Team (Hours worked as required by the service, with no guaranteed hours. Applicants should be willing to work alternate weekends as required.)

Shift Patterns for Days

• 07:45 – 20:00 (Full shift)
• 07:45 – 14:15 (Morning shift)
• 14:00 – 20:00 (Afternoon shift)

Shift Pattern for Nights

• 19:45 – 08:00

Are you someone who genuinely wants to make a positive difference in people’s lives? At St Ives House, we’re looking for caring and compassionate people to join our Care Team.

You don’t need previous experience in care — if you’ve worked in customer service, supported your community, or simply have a natural empathy for others, we’d love to hear from you. What matters most is your kindness, understanding, and commitment to helping others feel safe and valued.

We provide a comprehensive induction and training programme, so you’ll be fully supported every step of the way.

If this sounds like you, come and be part of a team that truly makes a difference!

Make a Real Difference Every Day

Everyone working at Care South is dedicated to providing the best quality care to all our residents. We all share and work hard to uphold our HEART values, ensuring that throughout the delivery of care, we consistently demonstrate Honesty, Excellence, Approach, Respect and Teamwork.

Our care homes don’t just provide companionship and social interaction, they provide a happy and fulfilling lifestyle for residents, delivering Food, Fun and Friendship, as well as compassionate person-centred care. Our fantastic facilities, exciting social activities and exceptional care teams all help to enhance the health and happiness of our residents.

No two residents are the same and we love to learn about their amazing life stories, hobbies and interests. This allows us to tailor our activities to suit their likes and favourite pastimes, as well as really get to know them and build strong relationships.

Food, Fun and Friendship is at the HEART of everything we do!

Why You’ll Love Working with Us

You’ll receive a comprehensive induction including;

• Ongoing training and development.
• Receiving support from a friendly, experienced team and colleagues.
• Delivering person‑centred care that truly makes a difference.
• Encouraging residents to stay independent and active.
• Assisting with personal care and mobility needs.
• Building genuine friendships with residents.
• Creating a positive, team‑focused atmosphere within the home.

Your Rewards and Benefits

At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career. We celebrate all our staff every year through the Care South Stars Awards.

As a not-for‑profit charity, our focus isn’t on our owners or shareholders its very firmly on those in our care and those that care for them. We are constantly looking at ways to improve the reward and recognition of all our amazing people within the Care South Team. Our current benefits package includes:

• Online/retail discounts – Blue Light Card.
• Paid induction and training.
• Employee referral bonus scheme.
• Free DBS check.
• Contributory pension scheme.
• Life insurance.
• NMC pin fees paid by us.
• Staff association.
• Local staff reward programme
• Onsite learning and development team.
• Career progression.
• Competitive pay rates.
• Flexible working hours.
• Employee assistance and wellbeing programmes.

What You Need to Know

• You must be 18 years or older.
• We are unable to offer Visa Sponsorship.

About Us

PEOPLE | PASSION | PURPOSE

Care South are one of the top 20 rated Care Home Groups in the UK based on published reviews from residents and their family and friends at carehome.co.uk.

As a not-for‑profit charity, our HEART values are key to us providing outstanding care. For more information about us, our values and benefits, please visit our website: http://www.care-south.co.uk/about-us

For any questions please contact the recruitment team on 01202712448.