Care Scheduler - MOR12308

Moray Council; Scotland; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Zusammenfassung

Moray Council seeks a role to support delivery of its complex and challenging needs service by updating and maintaining the scheduling and monitoring tool to deploy frontline staff efficiently and effectively, providing a point of contact for service users and staff in a customer-focused, fast-moving environment.

The post requires PVG Scheme membership or update, travel between Moray work locations by car, and the ability to work evenings and weekends to meet operational needs in a rural area.

Qualifikationen

• Experience working in social care.
• Awareness of social, emotional and physical needs of people.
• IT literate in Word, Excel, email and Microsoft packages.
• Experience of working with different IT systems.
• Excellent verbal and written communication skills.
• Ability to work unsupervised.
• Ability to work under pressure and prioritise workload.
• Ability to accurately record information.
• Self-confident and self-motivated.
• Confidentiality.
• Willingness to travel efficiently between Moray work locations by car.

Aufgaben

• Schedule the delivery of care packages to service users.
• Provide an administrative function to support the scheduling and monitoring system.
• Participate in team meetings and Council initiatives.
• Health and Safety.

Kenntnisse

IT literacy

Verbal & written communication

Ability to work under pressure

Discretion

Self-motivation

Confidentiality

Travel between locations

Ausbildung

SQA level 3

Tools

MS Word

MS Excel

Email

Microsoft packages

Jobbeschreibung

To support the delivery of Moray Council’s complex and challenging needs service by updating and maintaining the scheduling and monitoring tool to deploy front line staff in the most efficient and effective manner and provide a point of contact for service users and staff in a customer focused, fast moving and challenging environment. The role includes evening and weekend work to ensre support needs are met at all times.

Requirements

This post is considered to be a ‘Regulated Role’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme.

Therefore, the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council

Responsibilities

• Schedule the delivery of care packages to service users.
• Provide an administrative function to support the scheduling and monitoring system.
• Participate in team meetings and Council initiatives.
• Health and Safety.

The Individual

Experience working in social care.

Awareness of the social, emotional and physical needs of people.

IT literate in word, excel, email and Microsoft packages.

Experience of working with different IT systems

4 SQA Standard grades or equivalent at level 3 or above including English

Excellent verbal and written communication skills.

Ability to work unsupervised.

To be able to work under pressure & prioritise own workload.

Ability to accurately record information.

Self-confident and self-motivated.

Confidentiality.

You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car.

Ability to deal confidently and sympathetically with people who may not agree with decisions and policies.

Ability to use discretion and adopt a calm approach.

Willingness to accept direction/delegation.

Able to work in an open plan office.

Ability to work in different office depending on service requirements.

Flexible to meet the demands of the service