Care Quality Support

Jasmine Healthcare; United Kingdom; On-site; GBP 36,000 - 40,000; Full time

Job summary

A healthcare service provider is looking for a Care Quality Support professional to ensure compliance across multiple care homes. Responsibilities include producing compliance reports, training staff, and assisting with audits. Candidates must have NVQ 3 in Care, strong communication skills, and at least two years of Deputy Manager experience in elderly care. This role offers a competitive salary and numerous employee benefits.

Benefits

Annual performance-related pay increases

Fully funded training and qualifications

Quarterly bonuses based on objectives

Employee Assistance Programme

Refer a friend incentive

Qualifications

• At least two years experience in a Deputy Manager or similar role.
• One year experience of providing training.
• Computer literate (email, Excel, Word).
• Driving licence and willingness to drive over 80 miles.

Responsibilities

• Produce Jasmine Compliance Report for each home monthly.
• Train Deputy Managers, Team Leaders & Senior Carers.
• Ensure complaints are logged and investigated.
• Ensure compliance documentation is up to date.

Skills

Methodical and thorough

Ability to motivate and support the team

Excellent oral and written communication skills

Time management

Ability to work autonomously

Positive can-do attitude

Leadership & Motivational Skills

Education

NVQ 3 in Care or equivalent

Job description

Job Title: Care Quality Support

Salary: £36,000-£40,000 DOE + 35p per mile car allowance + a 10% SMART objectives bonus

Hours: Full-time

Location: Jasmine Support Hub in Sleaford, Lincs (with regular travel to our 6 care homes)

Employer: Jasmine Healthcare Limited

A little about the Care Quality Support Role:

This role is fundamental to Jasmine’s mission to provide the highest standards of elderly care. One of Jasmine’s key Aims is to have all six of our homes rated as Good or Outstanding with CQC. You will be responsible for helping to ensure the highest standards of Compliance and Care across all our elderly care homes.

This role will support with producing our internal monthly compliance report for each home, assist with audits, help train and develop our team and provide hands-on help to struggling homes to improve their compliance and care standards.

Competencies:

• Methodical and thorough
• Ability to motivate and support the team
• Excellent oral and written communication skills, including ability to provide constructive feedback
• Time management with ability to meet deadlines
• Ability to work autonomously
• Positive can-do attitude
• Flexible (including working away from home as and when required)
• Leadership & Motivational Skills

Day to Day Responsibilities for Care Quality Support:

To help achieve Jasmine’s Mission and Aims by supporting with:

• Jasmine Compliance Report (JCR) - Producing this for each of our homes every month
• Training & Development - Of our Deputy Managers, Team Leaders & Senior Carers
• Complaints and Safeguardings – Ensure they are logged, investigated and closed on a timely basis
• Pressure sores, DoLs, Falls & Weights – Ensure logs are always up to date and proactively managed
• External inspections – Preparing for these (typically one per month)
• Jasmine weekend On-call – Approximately every third weekend
• Improving the compliance and care standards - Of any struggling home we have by working closely on site with the home manager (often needing to stay away from home a few nights a week)

Essential Requirements for Care Quality Support :

• I must have at least two year’s experience in a Deputy Manager or similar within the elderly care home sector
• I must have at least one year’s experience of providing some training (e.g. manual handling train the trainer, fire safety train the trainer, medication train the trainer, care planning training)
• I will have a NVQ 3 in Care or equivalent and willing to study for NVQ 5 and/or 7 (or be a registered nurse)
• I will be computer literate (particularly email, excel spreadsheets and word documents)
• I will have a driving licence and comfortable driving 80 miles or more many days of the week
• I will be happy to work away from home Mon-Fri on a regular basis as and when required
• I will live 30 miles of the Jasmine Support Hub and/or within 60minutes drive per google maps

Preferred Requirements for Care Quality Support :

• I will have least three years experience in a Deputy Manager role within the elderly care home sector; or
• I will have least one years experience in a Compliance role for a group of elderly care homes

A little about Jasmine:

By prioritising our people, our mission is to provide the highest standards of care to as many elderly residents as possible.

Below are a few of the ways that we objectively demonstrate we are achieving our Mission:

• Well over half our team have a relevant Diploma qualification with another fifth currently studying for one
• We have a 4.8 star rating (out of 5.0) on Indeed as a top employer
• We have Good and Outstanding Care Quality Commission (CQC) inspection reports
• We have a 9.8 rating (out of 10.0) on www.carehome.co.uk

At Jasmine, our Mission guides everything we do, and we place great importance on every member of our team living by our values. For more information about Jasmine and our values please visit our website at www.jasminehealthcare.co.uk. Our values are a key part of how we approach recruitment and make hiring decisions.

What can Jasmine offer you?

In line with its Mission, Jasmine tries to do everything possible to “prioritise our people”, as we believe that the happiness of our residents is dependent on the engagement and wellbeing of our team. Consequently Jasmine offers the following to those that perform this valuable role:

• Salary – We pay top quartile market salaries
• Pay Rises – Annual Performance related pay increases of up to 8% in addition to any cost of living increase
• Development Opportunities – Opportunity to progress to a Compliance Manager or Regional Manager
• Bonus – 10% of salary based on SMART objectives paid quarterly
• Holiday – 28 Days including Bank Holidays
• Pension – We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to
• Bonusly Points – These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents’ lives
• Training – All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to £500
• Refer a friend incentive - Up to £1,000 for referring a suitable team member
• Meals - Enjoy low-cost meals at just £1 per course while on shift – the curry is a must-try!
• Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7
• DBS check – We pay for this

Join us for a rewarding career where you’ll be supported, recognised, and truly appreciated!

Please note, this will be a multi-stage interview process.