Care Placement Coordinator

Luton Borough Council; Luton; On-site; GBP 32,000 - 36,000; Full time

Job summary

Luton Borough Council is seeking a skilled manager for sourcing and placing care packages in a fixed-term position. You will handle negotiations with providers and maintain high-quality records while working closely with social care professionals to support client needs. The ideal candidate will have a strong background in social care, exemplary interpersonal skills, and a commitment to continuous professional development. This public-facing role includes responsibilities that may extend beyond typical office hours.

Benefits

25 to 32 days' annual leave

Career pathways and development courses

Generous relocation package

Employee Assistance Programme

Flexible working options

Qualifications

• Experience in social care or a health-related field is essential.
• Methodical approach to managing care placements and flexibility in priorities is needed.
• Strong understanding of relevant legislation and strategies for addressing health inequalities.

Responsibilities

• Manage the sourcing and placement of care packages for commissioned services.
• Negotiate care provisions and maintain high-quality systems.
• Collaborate with social care professionals and ensure effective service delivery.

Skills

Interpersonal skills

Data analysis

Customer satisfaction focus

Education

NVQ Level 3 Health & Social Care qualification

Tools

Microsoft Word

Microsoft Excel

Database management

Job description

About The Job

Salary: £32,115 - £35,235 a year pro rata

Hours per week: 37

Contract type: Fixed Term until 31/03/2026

This position is available as a secondment opportunity until 31/03/2026. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.

This is an exciting opportunity to manage the sourcing and placement of care packages for commissioned services. You’ll be responsible for negotiating care provisions, maintaining high-quality systems and records, and ensuring services are delivered effectively. Working closely with social care and health professionals, providers, and customers, you’ll make informed decisions about short-term adjustments and determine when a full review is necessary.

The role involves collaboration with multiple agencies and requires an understanding of different adult social care client groups. Your ability to analyse and present data will inform strategies and plans, while your focus on customer satisfaction will ensure that people feel supported, even when expectations cannot be fully met.

You’ll also contribute to the development of services by applying your knowledge of relevant legislation, including safeguarding, personalisation, and CQC care standards. Occasionally, the role may require site visits and working outside typical office hours, reflecting the dynamic needs of the service.

Please note this role does not attract sponsorship.

About You

You bring valuable experience in social care or a health-related field, complemented by your understanding of collaborative, partnership-based working. Your strong interpersonal skills enable you to build trust and confidence with colleagues, providers, and customers, even in sensitive or high-pressure situations.

With a methodical approach, you excel in managing care placements and balancing competing priorities. Your technical skills include proficiency in Word, Excel, PowerPoint, and database management, and you’re confident in writing clear, concise reports.

You have a solid grasp of equality issues and strategies to address health inequalities, along with an understanding of legislation and policies that underpin care provision. A commitment to personal and professional development, evidenced by your NVQ Level 3 Health & Social Care qualification (or equivalent experience), ensures you’re always growing in your role.

Above all, you’re someone who values integrity, professionalism, and collaboration, always striving to deliver the best outcomes.

This is a public facing role so you’ll need to show off your fluency in speaking and writing English

About Us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

• From 25 to 32 days’ annual leave: linked to length of service and grade
• Buying annual leave scheme: buy up to 20 days additional annual leave
• Career Pathways: step up in your career or move into a specialist area
• Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
• Generous relocation package: up to £8,000 (subject to eligibility)
• Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
• Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
• Training and support: unlimited access to development courses, mentoring and support and clear career pathways
• Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
• Arriva Travel Club: great value savings on local bus travel
  
  

How To Apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply' page has more tips to help with your application: How to apply