Care Office Administrator

HomeCare Direct; West Midlands; On-site; GBP 25,000 - 26,000; Full time

Job summary

A personalised home care provider is seeking a Care Office Administrator to support administrative functions at their Chesterfield office. The ideal candidate will be organised, with a keen attention to detail, and possess strong communication skills. Responsibilities include overseeing operations, maintaining records, and coordinating schedules. This role offers a competitive salary and benefits including annual leave and pension scheme.

Benefits

Competitive salary of £25,935 per annum

20 days annual leave plus bank holidays

Auto-enrolment into pension scheme

Sick pay after probation

Blue Light Card for discounts

Employee Assistance Programme

Wellbeing app access

Qualifications

• Previous experience working in an office environment.
• Experience of working in the care sector or understanding of it.
• Understanding of confidentiality and GDPR is essential.

Responsibilities

• Oversee daily operations, maintaining supplies and managing equipment.
• Maintain physical and digital records and manage databases.
• Handle phone calls, emails, and post.

Skills

Organised

Attention to detail

Communication skills

Confident speaker

Education

Qualification in Business Administration Level 3 or equivalent

Tools

Office IT

Databases

Job description

Are you organised, detail-oriented, and ready to support an essential administrative function? We’re looking for a Care Office Administrator to join our dedicated team at HomeCareDirect.

Benefits of Being Our Administrator:

• Competitive salary of £25,935 per annum
• 20 days annual leave (plus bank holidays), increasing to 25 days after one year
• Auto-enrolment into our pension scheme
• Sick pay after probation and a day off on your birthday
• Blue Light Card for high street discounts
• Employee Assistance Programme offering 24/7 confidential support
• Access to our wellbeing app, with resources for nutrition, fitness, mindfulness, and more
• Regular staff engagement activities like competitions, team-building events, and awards
• On-site wellbeing room

About the Role:

As a Care Office Administrator, you’ll be expected to be able to work confidentially and autonomously, reporting to the Deputy Care Manager and supporting wider teams.

You will be an excellent communicator and be able to quickly build relationships with personnel across the organisation.

This is a varied role in which you will need to be able to multi-task, have excellent planning and time management skills, be a team player and be prepared to move seamlessly from one task to another, in what is a busy environment.

You will be responsible for a number of key functions including:

• Office Management – overseeing daily operations, maintaining supplies and managing equipment
• Record Keeping – maintaining physical and digital records and managing databases
• Communication – handling phone calls, emails and post
• Scheduling and Coordination – managing schedules and coordinating meetings and appointments
• Data Entry – entering accurate data into various systems
• Support – assisting when required with administrative tasks, preparing documents and photocopying
• Departmental Support – assist with administrative support when requested by other departments

Requirements

What We’re Looking for in an Administrator:

• Qualification in Business Administration Level 3 or equivalent
• Previous experience working in an office environment
• Experience of working in the care sector, or an understanding of the care sector
• Organised with excellent attention to detail
• Proficient in using office IT, software and databases
• Strong communication skills
• Be a confident speaker with a good telephone manner
• Understanding of confidentiality and GDPR
• Be punctual with a caring and compassionate outlook

The Care Office Administrator role is based at our head office in Chesterfield, working Monday to Friday, 9am to 5pm.

About HomeCareDirect

HomeCareDirect is a national service provider and a leader in personalised home care. We are committed to delivering safe, compassionate and person-centred care, while supporting our staff with top-quality training, supervision and development opportunities.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.