Care Office Administrator

HomeCareDirect; Chesterfield; On-site; GBP 26,000; Full time

Job summary

A leading home care service provider in Chesterfield is seeking a Care Office Administrator to manage office operations and support the care team. You will handle communication, maintain records, and assist with various administrative tasks. Ideal candidates must have a Level 3 qualification in Business Administration and experience in an office environment. The role requires attention to detail and excellent organizational skills. This is a full-time role with competitive benefits including 20 days annual leave.

Benefits

Competitive salary of £25,935 per annum

20 days annual leave plus bank holidays, increasing to 25 days

Auto-enrolment into pension scheme

Sick pay after probation

Employee Assistance Programme

Access to wellbeing app

Regular staff engagement activities

On-site wellbeing room

Qualifications

• Minimum of Level 3 qualification in Business Administration or equivalent.
• Previous office experience required, preferably in the care sector.
• Proficiency in office IT and software necessary.

Responsibilities

• Oversee daily office operations.
• Maintain physical and digital records.
• Handle communication via phone and email.
• Manage schedules and coordinate meetings.
• Assist with administrative tasks as needed.

Skills

Organised

Attention to detail

Strong communication skills

Confidentiality understanding

Education

Qualification in Business Administration Level 3 or equivalent

Tools

Office IT software

Databases

Job description

Overview

Care Office Administrator – HomeCareDirect, Chesterfield, East Midlands. Job Ref: ZR482. Full-Time, Permanent. Salary: £25,935 per annum.

Are you organised, detail-oriented, and ready to support an essential administrative function? We’re looking for a Care Office Administrator to join our dedicated team at HomeCareDirect.

Benefits

• Competitive salary of £25,935 per annum
• 20 days annual leave (plus bank holidays), increasing to 25 days after one year
• Auto-enrolment into our pension scheme
• Sick pay after probation and a day off on your birthday
• Blue Light Card for high street discounts
• Employee Assistance Programme offering 24/7 confidential support
• Access to our wellbeing app, with resources for nutrition, fitness, mindfulness, and more
• Regular staff engagement activities like competitions, team-building events, and awards
• On-site wellbeing room

About the Role

As a Care Office Administrator, you’ll be expected to work confidentially and autonomously, reporting to the Deputy Care Manager and supporting wider teams. You will be an excellent communicator and be able to quickly build relationships with personnel across the organisation. This is a varied role in which you will need to multi-task, have excellent planning and time management skills, be a team player and be prepared to move seamlessly from one task to another in what is a busy environment.

Responsibilities

• Office Management – overseeing daily operations, maintaining supplies and managing equipment
• Record Keeping – maintaining physical and digital records and managing databases
• Communication – handling phone calls, emails and post
• Scheduling and Coordination – managing schedules and coordinating meetings and appointments
• Data Entry – entering accurate data into various systems
• Support – assisting with administrative tasks, preparing documents and photocopying
• Departmental Support – assist with administrative support when requested by other departments

Requirements

• Qualification in Business Administration Level 3 or equivalent
• Previous experience working in an office environment
• Experience of working in the care sector, or an understanding of the care sector
• Organised with excellent attention to detail
• Proficient in using office IT, software and databases
• Strong communication skills
• Be a confident speaker with a good telephone manner
• Understanding of confidentiality and GDPR
• Be punctual with a caring and compassionate outlook

The Care Office Administrator role is based at our head office in Chesterfield, working Monday to Friday, 9am to 5pm.

About HomeCareDirect

HomeCareDirect is a national service provider and a leader in personalised home care. We are committed to delivering safe, compassionate and person-centred care, while supporting our staff with top-quality training, supervision and development opportunities.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Please note: This role requires a satisfactory DBS check and we are unable to provide work sponsorship at this time.