Care Manager

Alltogether Care Services Ltd; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable home care provider in the United Kingdom seeks a passionate Care Manager to oversee daily operations and ensure high-quality care. Ideal candidates will have proven experience in homecare, strong leadership abilities, and an understanding of care regulations. This role offers the opportunity to work within a collaborative team focused on delivering exceptional service and supporting clients' independence.

Qualifications

• Proven experience as a Care Manager within a Homecare organisation.
• Strong understanding of care practices and legislation.
• Demonstrated leadership skills with the ability to motivate a team.

Responsibilities

• Manage operations ensuring highest standards of care.
• Supervise the wider care team fostering a collaborative environment.
• Engage with service users for satisfaction and handle complaints.

Skills

Leadership

Communication

Customer Service

Education

SVQ 4 and management qualification

Tools

Care Inspectorate regulations

Job description

Here at Alltogether Care Services, we are seeking to appoint a highly motivated and passionate Care Manager to join our award-winning organisation.

Alltogether Care Services is a high-quality home care provider supporting individuals to remain as independent as possible, either through the support they receive within their own home or within their community.

The ideal candidate will have a strong background in providing outstanding quality of care and excellent customer service.

Responsibilities

1. Manage the day-to-day operations, ensuring the highest standards of care are maintained.
2. Supervise and support the wider care team, fostering a positive and collaborative work environment.
3. Ensure compliance with Care Inspectorate (CI) regulations and other relevant legislation.
4. Engage with service users and their families to ensure satisfaction with services provided, addressing any concerns promptly.
5. Ensure all emergency on-call issues are dealt with effectively and participate in the on-call rota as necessary.
6. Effectively manage complaints and incidents.
7. Undertake training and development to stay up-to-date with the law, best practices, and changes to company policy.
8. Support business development and reach goals and KPIs.
9. Work closely with the Director and senior management on innovation and improvement models.

Experience

• Proven experience as a Care Manager within a Homecare organisation.
• Proven experience and understanding of Care Inspectorate inspections at a "Good" or "Outstanding" level.
• Strong understanding of care practices, legislation, and best practices.
• Previous experience as a Care Manager or Registered Manager within social care is essential.
• Demonstrated leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent communication skills, both verbal and written, with the ability to build relationships with service users, families, and staff members.
• Fully computer literate with administrative and staff management skills.
• SVQ 4 and management qualification in line with SSSC requirements.

If you are passionate about providing exceptional care and possess the leadership qualities necessary to manage a dedicated team, we encourage you to apply for this rewarding opportunity as our Care Manager.