Care Manager

Staff Tree Recruitment Limited; Shepperton; On-site; GBP 30,000 - 50,000; Full time

Job description

Our client is a leading provider of high-quality domiciliary care services dedicated to supporting individuals to live independently and comfortably in their own homes. We are looking for a compassionate, experienced, and proactive Registered Manager to join our team and lead the delivery of excellent care in a community-based setting.

Role Overview:
As the Registered Manager, you will be responsible for overseeing the operational management of our domiciliary care service. You will lead a team of care staff to ensure the highest standards of care are provided to clients while maintaining compliance with all regulatory requirements. You will be accountable for the effective day-to-day management of the service, ensuring that care plans are implemented, and services are delivered in a safe, efficient, and professional manner.

Key Responsibilities:

1. Oversee the day-to-day running of the domiciliary care service, ensuring the highest standards of care delivery.
2. Manage the recruitment, training, and performance of staff to ensure adequate staffing levels and compliance with regulatory standards.
3. Develop, implement, and regularly review individual care plans for each service user.
4. Ensure that services are delivered in line with care packages, budgets, and timelines.
5. Ensure the service complies with Care Quality Commission (CQC) regulations, relevant local authority standards, and health and safety requirements.
6. Lead CQC inspections and take action on feedback to maintain or improve the service rating.
7. Regularly review and update policies and procedures to ensure ongoing compliance.
8. Provide leadership and support to care teams, promoting a positive, collaborative working environment.
9. Conduct regular supervisions, appraisals, and team meetings to foster professional development and staff engagement.
10. Promote continuous improvement and ensure staff have access to ongoing training and development opportunities.
11. Ensure that all clients receive personalized care that meets their individual needs and preferences.
12. Engage with clients and their families to resolve any concerns or complaints promptly and professionally.
13. Conduct regular client reviews to ensure care plans remain relevant and effective.
14. Financial and Administrative Management.

Key Requirements:

1. Qualifications:
2. Level 5 Diploma in Leadership for Health and Social Care or equivalent.
3. Registration with the Care Quality Commission (CQC) as a Registered Manager.
4. Previous experience as a Registered Manager in a domiciliary care setting, or in a similar leadership/management role.

Skills and Experience:

In-depth knowledge of CQC standards, and safeguarding procedures.

Proven leadership skills with experience in managing and motivating teams.

Strong organizational and time management skills with the ability to prioritize and manage multiple tasks.

Excellent communication and interpersonal skills, with the ability to engage with clients, families, and staff effectively.

Financial acumen and experience in budget management.

A passion for delivering high-quality, person-centered care.

Benefits:

1. Competitive salary with performance-based bonuses.
2. Opportunities for career progression and professional development.
3. Comprehensive training and support.
4. Employee wellbeing programs.