Care Manager

Home Instead Senior Care; City Of London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading home care service provider in London is seeking a Care Manager to manage a high-quality client base and lead a skilled team of Care Professionals. The ideal candidate will have extensive care experience, strong leadership skills, and a passion for delivering the highest quality of care. This full-time position offers a salary ranging from £40,000 to £45,000 plus performance-based bonuses. Join a team rated Outstanding by the CQC and take your care leadership journey to the next level.

Benefits

Casual dress

Company events

Company pension

Discounted or free food

Employee mentoring programme

Free flu jabs

Free or subsidised travel

Free parking

Health & wellbeing programme

On-site parking

Referral programme

Sick pay

Store discount

Qualifications

• Extensive care experience with a proven track record in excellent customer service.
• Experience in leading, training, and managing a team in domiciliary care.
• Excellent knowledge of compliance and legislative requirements under the Care Standards.

Responsibilities

• Manage a high-quality client base.
• Lead and motivate a skilled team of Care Professionals.
• Drive innovation and efficiency across operations.

Skills

Customer service experience

Team leadership

Strong interpersonal skills

Organizational skills

Ability to inspire others

IT skills

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Position

Care Manager

Home Instead – Chiswick, London W4

Full-time, Permanent | £40,000–£45,000 + annual performance based bonus

We are proud to be rated Outstanding by the Care Quality Commission (CQC), and our Care Management team already includes Registered Nurses in leadership.

We deliver care that is personal, flexible and genuinely life-enhancing. If you want to join a team where quality comes first and leadership means real influence, this is your opportunity.

Responsibilities

• Manage a high-quality, privately paying client base.
• Lead and motivate a skilled team of Care Professionals.
• Drive innovation and efficiency across operations.
• Play a key role in shaping the future of home care in our community.

This is not just another management role. It is a career-defining opportunity to join an Outstanding-rated team and work alongside experienced leaders including Registered Nurses.

What We’re Looking For

• Extensive care experience with a proven track record in excellent customer service.
• Experience in leading, training and managing a team in domiciliary care.
• Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards).
• Excellent knowledge of compliance and legislative requirements under the Care Standards.
• Strong care assessment and care planning skills.
• Good understanding of systems and processes.
• Excellent interpersonal and communication skills.
• Ability to inspire others and build strong working relationships.
• Strong organisation and planning skills.
• Drive and motivation to take on a broad role and develop care services.
• Passion for delivering the highest quality of care.
• Commercial awareness and strong influencing/negotiation skills.
• Evidence of achieving business growth targets.
• Ability to work accurately under pressure and remain calm with multiple priorities.
• Flexibility to meet business demands, including participation in the on-call rota.
• Strong IT skills (Microsoft Office/Google Suite, databases, virtual platforms).
• A valid driving licence and access to a vehicle.

Benefits

• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee mentoring programme
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount

Apply Now

If you want to lead with autonomy, join a branch rated Outstanding by the CQC, and work alongside a highly qualified Care Management team, we would love to hear from you.

Apply today with your CV and take the next step in your care leadership journey.

Job Types: Full-time, Permanent