Care Management Coordinator for Home Health Serving Children

Sacred Heart University; England; Hybrid; GBP 35,000 - 55,000; Full time

Job description

Care Management Coordinator for Home Health Serving Children

Recruitment began on October 29, 2024, and the job listing expires on April 29, 2025.

This role involves coordinating and participating in activities related to Care Management services for family members and caregivers. Northwell Health’s Health Home Serving Children is a New York State Medicaid care coordination program providing access to medical, mental health, substance abuse, social support, and family support services to children in need. These services are free for those who qualify. The position is hybrid, involving both office and field work.

Locations: Suffolk, Nassau, Queens, Staten Island, NYC, or Brooklyn.

Job Responsibilities:

1. Utilize patient-centered motivational interviewing techniques to build rapport and improve patients' health.
2. Support the primary care team by managing patient panels to reduce loss to follow-up, non-compliance, or disconnection from primary care.
3. Develop, maintain, and adjust individualized care plans for high-risk patients addressing medical and social barriers.
4. Act as a liaison between hospitals, primary care providers, specialists, and community resources to ensure coordinated, patient-centered care.
5. Identify and monitor special populations, including high-risk and preventive care patients.
6. Track patients discharged from inpatient or emergency services.
7. Use team-based communication strategies to follow up on referrals, hospital discharges, and outstanding care items, performing outreach in various settings.

Qualifications:

• Bachelor’s degree in social work or a relevant field (strongly preferred).
• 2 years of Home Health or care management experience (strongly preferred).
• NYS Driver’s License (strongly preferred).
• Bilingual in Spanish is a plus.
• High School Diploma or equivalent required.
• 1-3 years of relevant experience required.

Positions are available in all counties within the city and Long Island. Hours are hybrid, Monday through Friday, 9 am to 5 pm, with some flexibility and one evening per week required.