Care Logistics Manager

Co-op Group; Hessle; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30% off Co-op branded products in our食

23 days holidays (pro rata)

Pension with up to 10% employer contri

Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Stream pay app access

Job summary

Co-op Funeralcare in Hull & Scunthorpe is seeking a Care Logistics Manager to coordinate funerals and lead the operational team. You will ensure resources are in the right place at the right time, delivering the highest standards while supporting the team day-to-day in a dynamic environment.

The role requires a strong logistics background, leadership skills, and the ability to work compassionately. It offers a structured pathway for career development within the Co-op network.

Qualifications

• Strong logistics background coordinating multiple streams in a dynamic environment.
• Comfort with IT systems and manual methods for managing logistics.
• Willingness to perform lifting and manual handling as required.

Responsibilities

• Coordinate funerals and manage operational teams to ensure timely delivery of services.
• Engage colleagues, empower teams, and escalate logistical issues as needed.
• Coach and develop funeral service operatives, drivers and embalmers.
• Continuously review and improve logistics operations across the area.

Skills

Leadership

Logistics coordination

IT systems

Manual handling

Driver's license

Travel flexibility

Empathy

Job description

37.5 hours per week, Full time - Monday to Friday - supporting team who work 24/7 on a rota basis

Hull & Scunthorpe Care Centre

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

We're looking for an inspirational leader to join our Co-op Funeralcare team as a care logistics manager. If you have the skills and ability we need, we can offer you a great opportunity to develop your career and make a real impact to the delivery and development of our service.

In this role, you'll take overall responsibility for the co-ordination of funerals and the line management of operational teams. You'll make sure all necessary resource is in the right place at the right time to enable the delivery of funerals to the highest possible standard. We'll look to you to continually improve the operation as well as support the team with any hurdles they may face on a day to day basis. You don't need to have come from the funeral industry to be successful in this job. What you will need is a strong logistics background, with experience of coordinating various streams of activity in a dynamic environment.

What you'll do

• make sure everything and everyone is in the right place at the right time to deliver funerals, including; the respectful transfer of the deceased, the preparation of the coffin, the whereabouts of the vehicles, and much more
• engage all necessary colleagues effectively, making sure they're involved and empowered as well as acting as a point of escalation for any logistical problems
• coach and develop a team of funeral service operatives, drivers and embalmers
• continually review and improve the logistics operation across your area

What you'll bring

• inspirational leadership skills and a real passion for delivering the best possible client service
• a high attention to detail, and are used to working within a fast-paced environment, handling lots of things at any one time
• confidence using both IT systems and manual methods of managing logistics
• the ability to think on your feet, whilst still being compassionate and empathetic
• the capability to carry out lifting and manual handling
• a driver's license and the flexibility to travel

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Stream - a money management app that gives you access to a percentage of your pay as you earn it

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.