Care Leavers Housing Manager

Surrey County Council; Knaphill; Remote; GBP 37,000; Full time

Job summary

A local government authority in England is seeking a Care Leavers Housing Manager to oversee housing for care experienced young people. This full-time role involves ensuring the successful management of group living properties, providing support for tenants, and liaising with various stakeholders. A strong background in housing and experience with vulnerable youth is essential. The position offers a salary starting at £36,873. Join us in making a positive impact for our community.

Benefits

26 days' holiday plus bank holidays

Option to buy up to 10 days of additional annual leave

Employee Assistance Programme (EAP)

Local government salary related pension

Lifestyle discounts

2 paid volunteering days per year

Learning and development resources

Qualifications

• Experience working with vulnerable young people is essential.
• Knowledge of housing and health and safety legislation is required.
• Understanding of welfare benefits is important.

Responsibilities

• Identify and support tenants to ensure full occupancy.
• Support with housing and benefit applications.
• Respond to repair and maintenance concerns.
• Ensure health and safety compliance across properties.
• Liaise with Care Leavers Service and support providers.

Skills

Experience working with vulnerable young people

Knowledge of housing and health and safety legislation

Understanding of welfare benefits

Ability to work independently and in a team

Job description

Care Leavers Housing Manager

This role sits within the Care Leavers Service, part of the wider Corporate Parenting Directorate at Surrey, who tirelessly support our care experienced young people to reach their potential towards adulthood. The Service has a permanent and longstanding workforce of dedicated staff and managers. We foster a strong learning culture - celebrating achievements, sharing knowledge, and investing in staff development to help you thrive. You will have the opportunity to develop the role of Care Leavers Housing Manager; ensuring the successful running of the Group Living for Care Leaver Properties in Surrey, which are set aside specifically for care experienced young people. Surrey currently has four houses across the county with plans to extend to six properties by mid‑2026. This is a varied and rewarding role that blends housing management with direct support. You’ll work closely with care experienced young people, support providers, and internal teams to ensure safe, well‑maintained homes and smooth transitions to independent living. No two days will be the same! As a Housing Manager, your key responsibilities will include:

Responsibilities

• Identifying and supporting tenants, ensuring full occupancy
• Supporting with housing and benefit applications
• Responding to repair and maintenance concerns
• Ensuring health and safety compliance across properties
• Liaising with the Care Leavers Service, Land and Property Services, and support providers

Interview Questions

• Being a trusted point of contact for residents, helping them live safely and confidently within the properties, as they progress to independent accommodation, Please tell us about your experience working with young people. How have you built trust and supported them to achieve positive outcomes?
• Please describe a time when you managed housing‑related responsibilities. What legislation or compliance considerations did you need to take into account, and how did you ensure these were met?
• This role involves working independently and collaboratively across teams. Can you share an example of a project or initiative you’ve led or contributed to that required coordination with multiple stakeholders?

The job advert closes at 23:59 on 30/10/2025 with interviews to follow. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two‑tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!

Qualifications

• Experience working with vulnerable young people
• Experience working within the housing industry with knowledge of housing and health and safety legislation
• An understanding of welfare benefits
• A track record of working effectively, both independently and within a team

Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

This full‑time position has a starting salary of 36,873 per annum, based on a 36 hour working week. This is a 9‑month fixed‑term contract or secondment opportunity with the potential to extend. For internal candidates, please discuss with your current Line Manager before submitting your application. We are excited to be hiring a new Care Leavers Housing Manager to join our fantastic Care Leavers Service. The team is based at Victoria Gate in Woking, however the role is countywide and will involve travel to various properties and offices within the county of Surrey.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources