Care Home Support Worker

Kingsley Healthcare; Norwich; On-site; GBP 18,000 - 21,000; Full time

Job summary

Kingsley Healthcare in Norwich is seeking a dedicated Support Worker to join our care home team. You will help with personal care, promote residents' independence and provide compassionate, resident-centered support.

Reporting to the Nurse/Senior Support Worker, you will contribute to high standards of care and participate in daily activities to support wellbeing and comfort for our residents.

Qualifications

• Care and patient-focused approach to residents.
• Strong communication with residents, families, and colleagues.
• Ability to stay calm and professional in challenging situations.

Responsibilities

• As a Support Worker you will maintain residents' personal care, dignity and independence.
• Assist with daily activities and ensure high standards of care in the home.

Skills

Caring nature

Excellent communication

Work well under pressure

Experience as a carer

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023).

About the role

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker

Skills and attributes

• A caring and patient nature.


• Excellent communication skills.


• The ability to work well under pressure.


• Previous experience as a carer is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.