Care Home Support Worker

Kingsley Healthcare; Downham Market; On-site; GBP 21,000 - 25,000; Full time

Job summary

Kingsley Healthcare is seeking a dedicated Support Worker to join our team in caring for residents with dignity and respect. You will help maintain personal care, support independence, and contribute to a high standard of day-to-day home care.

The role emphasizes compassionate, patient care with clear communication and teamwork to ensure residents receive excellent support in a welcoming environment.

Qualifications

• Caring and patient by nature, with a commitment to residents' dignity.
• Excellent communication skills for interactions with residents, families and colleagues.
• Ability to remain calm and effective under pressure; prior caring experience is preferred but not essential.

Responsibilities

• Maintain the personal care needs of residents and promote their independence.
• Ensure high standards of care services and perform general day-to-day activities in the home.

Skills

Caring nature

Excellent communication

Work under pressure

Carer experience preferred

Job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker

Skills and attributes

• A caring and patient nature.
• Excellent communication skills.
• The ability to work well under pressure.
• Previous experience as a carer is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.