Care Home Senior Support Worker

Kingsley Home Care Services; Norwich, Broadland; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Support Worker to join their compassionate care team. In this fulfilling role, you will help meet the daily needs of residents, conduct formal supervisions, and contribute to care planning while promoting independence and dignity. You will be part of a supportive environment that values its staff and residents, ensuring a positive impact on the lives of those you care for. This role offers the chance to develop your skills and grow within a company committed to excellence in care and employee wellbeing.

Qualifications

• Experience in a senior care role is essential.
• NVQ3 in Health & Social Care is required or in progress.

Responsibilities

• Facilitate daily needs of residents and conduct supervisions.
• Contribute to care planning and coach support workers.

Skills

Senior care experience

Communication skills

Leadership skills

Organisational skills

Teamwork

Empathy

Education

NVQ3 in Health & Social Care

Job description

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse

Skills and attributes

• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.

Education and qualification

• You will have, or be working towards, NVQ3 in Health & Social Care.

What will you gain?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step