Care Home Receptionist — Front Desk with Heart

Bupa; Brighton; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Healthcare benefits

28 days holiday

Free meal on shift

Pension plans

Wagestream - early wage access

Job summary

Bupa is seeking a receptionist for Dean Wood Care Home in Brighton. You will be the first point of contact for visitors, manage enquiries, and provide face-to-face and phone-based support.

You will also conduct show-arounds and assist the Home Manager with clerical tasks, contributing to a person-centred care environment. The role requires prior receptionist experience, a friendly and organized approach, and the ability to build relationships with residents and families while handling a varied

Qualifications

• Experience delivering excellent customer service as a receptionist.
• Ability to build strong relationships with residents, families and internal teams.
• Caring attitude and ability to handle a varied workload.

Responsibilities

• Act as the first point of contact for visitors to the home.
• Manage new enquiries and provide advice and support face to face and over the phone.
• Conduct show-arounds within the care home and support clerical duties for the Home Manager and Administrator.

Skills

Customer service

Receptionist experience

Friendly demeanor

Approachable and organized

Job description

Bupa is seeking a receptionist for Dean Wood Care Home in Brighton. You will be the first point of contact for visitors, manage enquiries, and provide face-to-face and phone-based support.

You will also conduct show-arounds and assist the Home Manager with clerical tasks, contributing to a person-centred care environment. The role requires prior receptionist experience, a friendly and organized approach, and the ability to build relationships with residents and families while handling a varied