Care Home Receptionist & Admin Support

Bramley Health; Rickmansworth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Training and development opportunities

Travel discounts for holidays

Energy bill savings!

Online courses virtual, live and inter

Counselling 24/7, confidential

Wellness hub - health and wellbeing

Job summary

Bramley Health is opening Maple Grove, a 48-bed nursing care home in Rickmansworth, and seeks a Receptionist to support daily administration and front-desk duties. You will be the first point of contact for guests and visitors, manage calls, and assist with confidential patient data while coordinating meetings and reports using Excel.

The role requires strong MS Office skills, attention to detail, and a professional telephone manner. An enhanced DBS check is required.

Qualifications

• Be experienced in MS Office, in particular Excel and Word.
• Have A levels or equivalent.
• Have good spelling and grammar.
• Have excellent telephone manner.
• Good accuracy and attention to detail.
• Be extremely responsible with confidential data.
• A team player with ability to work on own initiative.
• Have good communication skills with the ability to communicate with a variety of staff (including doctors, nurses, psychologists, and support workers).

Responsibilities

• Managing all incoming calls/visitors to the service.
• Providing administrative support to the service.
• Working with confidential patient data.
• Producing reports using advanced Excel skills.
• Taking minutes at meetings as required.
• Meet and greet visitors.
• Co-ordinate meeting room and refreshments.
• Photocopying, scanning, post, email.
• Further ad-hoc tasks as per the needs of the business.

Skills

Excellent telephone manner

Attention to detail

Confidential data handling

Education

A levels or equivalent

Tools

MS Office

Excel

Word

Job description

Bramley Health is opening Maple Grove, a 48-bed nursing care home in Rickmansworth, and seeks a Receptionist to support daily administration and front-desk duties. You will be the first point of contact for guests and visitors, manage calls, and assist with confidential patient data while coordinating meetings and reports using Excel.

The role requires strong MS Office skills, attention to detail, and a professional telephone manner. An enhanced DBS check is required.