Care Home Front Desk Lead — Admin & Guest Concierge

Bramley Health; Rickmansworth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Training and development opportunities

Travel discounts for holidays

Energy bill savings!

Online courses virtual, live and inter

Help the planet! (plant trees, save T”

Counselling 24/7, confidential

Wellness hub - health and wellbeing

And more!

Job summary

Bramley Health is recruiting a Receptionist for Maple Grove, a newly refurbished 48-bed nursing home in Rickmansworth. You will manage calls, greet visitors, and provide admin support to ensure smooth daily operations in a sensitive healthcare environment.

The role requires proficiency in MS Office, A-levels or equivalent, excellent grammar, and a strong attention to detail with a professional telephone manner. DBS check and right to work are required.

Qualifications

• Experience with MS Office, especially Excel and Word.
• Excellent spelling and grammar.
• Excellent telephone manner.
• Strong accuracy and attention to detail.
• Highly responsible with confidential data.
• Team player with ability to work on own initiative.
• Good communication with a range of staff including clinical colleagues.

Responsibilities

• Managing all incoming calls and visitors to the service.
• Providing administrative support to the service.
• Handling confidential patient data.
• Producing reports using advanced Excel skills.
• Taking minutes at meetings as required.
• Meet and greet visitors and coordinate meeting room refreshments.
• Photocopying, scanning, post, and email duties.
• Undertaking ad-hoc tasks as required by the business.

Skills

MS Office

Excel

Word

Telephone manner

Attention to detail

Confidential data

Team player

Communication skills

Education

A-levels or equivalent

Job description

Bramley Health is recruiting a Receptionist for Maple Grove, a newly refurbished 48-bed nursing home in Rickmansworth. You will manage calls, greet visitors, and provide admin support to ensure smooth daily operations in a sensitive healthcare environment.

The role requires proficiency in MS Office, A-levels or equivalent, excellent grammar, and a strong attention to detail with a professional telephone manner. DBS check and right to work are required.