Care Home Dining & Hospitality Lead

Caring Homes Group; Salisbury; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Caring Homes Group in Salisbury is seeking a Hospitality Manager for Laverstock Care Centre. You will oversee dining, hospitality and housekeeping, ensuring excellent service and a warm resident experience. The role requires leadership, strong people skills, and the ability to manage flexible hours, including weekends and holidays.

Join a team dedicated to high-quality care and memorable dining experiences that enhance residents’ quality of life.

Qualifications

• Proven experience in hospitality management, preferably within a care home or similar environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• A passion for delivering outstanding service and creating positive experiences.
• Knowledge of dietary requirements and nutrition in a care home setting is desirable.
• Ability to work flexible hours, including some weekends and holidays.

Responsibilities

• Oversee daily dining operations, ensuring high standards of food quality, presentation, and service.
• Ensure dining areas are set up to provide a welcoming and pleasant environment.
• Implement and maintain hygiene and safety standards in all dining areas.
• Manage all aspects of hospitality services, including resident events, special occasions, and family visits.
• Train and supervise dining, hospitality and housekeeping staff to deliver exceptional service.
• Foster a culture of warmth, respect, and attentiveness among all staff members.
• Build strong relationships with residents and their families to understand and meet their individual preferences and needs.
• Organise and coordinate dining-related activities and events that promote social interaction and enjoyment.
• Address and resolve any concerns or complaints related to dining and hospitality services promptly and professionally.

Skills

Hospitality management

Leadership

Interpersonal communication

Customer service

Flexibility

Job description

Caring Homes Group in Salisbury is seeking a Hospitality Manager for Laverstock Care Centre. You will oversee dining, hospitality and housekeeping, ensuring excellent service and a warm resident experience. The role requires leadership, strong people skills, and the ability to manage flexible hours, including weekends and holidays.

Join a team dedicated to high-quality care and memorable dining experiences that enhance residents’ quality of life.