Care Home Deputy Manager (Nursing)

Kingsley Healthcare Group; Wroxham; On-site; GBP 42,000 - 50,000; Full time

Job summary

A dedicated care home provider in Wroxham is looking for a Deputy Manager to support management operations and oversee care staff. Applicants must be NMC registered nurses with experience as a Deputy Home Manager. The role involves ensuring high-quality care and training staff. The company offers a supportive environment and opportunities for professional development.

Benefits

Comprehensive induction and training programme

Opportunities for career development

Employee Assistance Programme

Blue Light Card Scheme

Full DBS disclosure paid

Annual NMC PIN renewal paid

Qualifications

• Must have experience as a Deputy Home Manager.
• Ability to identify safeguarding pathways for adults.
• Capacity to foster good relationships with external care professionals.

Responsibilities

• Assist in managing operations and ensuring high-quality care.
• Oversee care staff and take full management responsibility in the Home Manager's absence.
• Assist in training care staff and ensure care plans are updated.

Skills

Previous Deputy Home Manager experience

Ability to engage with service users

Knowledge of CQC standards

Promote ownership of care programs

Education

NMC registered nurse with relevant experience

Job description

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager

Skills and attributes

• Previous Deputy Home Manager experience.
• The ability to engage with the service users to understand their needs in order to provide excellent services of care.
• Ability to identify referral pathway for safeguarding adult/abuse.
• Good working knowledge of CQC standards.
• The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
• Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.
  
  

Education and qualification

• NMC registered nurse with relevant experience - essential.
  
  

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

• Heron Lodge Nursing Home, Wroxham, Norfolk
• Pay:: £50,000 per year
• Type: Permanent
• Shift: Salaried
  
  

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• We’ll pay for your full DBS disclosure
• Annual NMC PIN renewal paid
  
  

Location

Situated in the Broads capital of Wroxham, Heron Lodge offers an idyllic leafy setting for nursing, residential and dementia care. Residents love the homely, beautifully decorated interior and secluded garden. Handily close to the tourism magnet of Hoveton!

163 Norwich Road, Wroxham, Norwich NR12 8RZ

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.