Care Home Administrator & Records Specialist

Kara Healthcare; Kettering; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Supportive environment

Development opportunities

Deliver high-quality care

Rewarding team environment

Job summary

Kara Healthcare is seeking an organised, professional, and compassionate Care Home Administrator to join our team in the United Kingdom. You will provide high-quality administrative support to the Home Manager, residents, families, and staff, ensuring smooth day-to-day running of the home.

The role requires excellent communication, strong organisational skills, and discretion with confidential information. Previous care home or healthcare administration experience is advantageous.

Qualifications

• Relevant administration or business qualification.
• Experience in an administrative or office-based role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Good IT skills including Word, Excel and email systems.
• Ability to manage competing priorities and meet deadlines.
• High standards of confidentiality and professionalism.
• Friendly, approachable and compassionate manner.

Responsibilities

• Provide comprehensive administrative support to the Home Manager and the wider care home team.
• Maintain accurate resident records, staff files and other essential documentation.
• Manage telephone calls, emails, correspondence and general enquiries professionally.
• Support the admissions process, including maintaining resident information and completing relevant paperwork.
• Assist with staff recruitment, onboarding, training records and personnel documentation.
• Maintain staff rotas, annual leave, sickness and attendance records.
• Assist with invoicing, purchase orders, petty cash and other financial administration.
• Ensure records and documentation comply with data protection requirements and internal policies.
• Support audits, inspections and compliance activities by keeping documentation up to date.
• Liaise with residents, relatives, healthcare professionals, suppliers and external organisations.
• Provide a welcoming and helpful first point of contact for visitors and families.
• Undertake general office duties to support the effective running of the home.

Skills

Communication skills

Organisational skills

Attention to detail

IT skills

Confidentiality

Teamwork

Professionalism

Compassionate approach

Administrative experience

Education

Administration qualification

Tools

Microsoft Word

Excel

Email systems

Electronic records

Job description

Kara Healthcare is seeking an organised, professional, and compassionate Care Home Administrator to join our team in the United Kingdom. You will provide high-quality administrative support to the Home Manager, residents, families, and staff, ensuring smooth day-to-day running of the home.

The role requires excellent communication, strong organisational skills, and discretion with confidential information. Previous care home or healthcare administration experience is advantageous.