Care Home Administrator

Keane Premier Healthcare; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in the UK is seeking a dedicated Care Home Administrator to support the management of their care home. You will play a crucial role in administrative tasks, ensuring efficient operations and maintaining accurate records. Ideal candidates will have prior experience in a similar role, strong communication skills, and proficiency in Microsoft Office. The position includes comprehensive training, career progression, and multiple employee benefits.

Benefits

Early access to earnings

Employee Assistance Programme

Free counselling sessions

Gift card and cinema discounts

Exclusive high street discounts

Free mortgage consultation

Ongoing training and support

28 days’ holiday pro rata

Career progression opportunities

Qualifications

• Minimum one year of experience in a similar administrative role.
• Exceptional communication skills, both verbal and written.
• Ability to maintain confidentiality and manage sensitive information.

Responsibilities

• Support the Home Manager with daily administrative tasks.
• Serve as the main contact for staff and residents.
• Maintain accurate records and monitor necessary supplies.

Skills

Microsoft Office Suite

Verbal and written communication

Interpersonal skills

Organizational skills

Customer service

Job description

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home.

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members.

What do we offer you in return for your motivation and outstanding work?

• Early access to a portion of your earnings with Wagestream
• Employee Assistance Programme, with 24/7 support and helpline– access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions – up to 6 Structured counselling sessions via phone, online or face-to-face.
• Gift card and cinema savings through Salary Extras.
• Exclusive high street discounts through the Blue Light Card.
• Free mortgage consultation with McCuster Mortgage Solutions.
• Comprehensive induction and ongoing training to support your confidence and success – including paid shadowing and training to help you feel ready and supported from day one.
• 28 days’ holiday (pro rata) – so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Main Responsibilities:

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience:

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*