Care Home Administrator

Ad Warrior Ltd; Ledston; On-site; GBP 27,000 - 30,000; Full time

Job summary

Ad Warrior Ltd is seeking a diligent Care Home Administrator to support the day-to-day running of a nursing home in Leeds. You will act as a first point of contact for residents, relatives and staff, handling payroll data, records, and general admin with discretion.

The role requires organized, proactive individuals with strong IT skills and a welcoming manner. 37.5 hours per week at £14/hour, on-site in Leeds, with duties spanning recruitment support, invoicing and audits.

Qualifications

• Previous administration experience; healthcare setting experience is desirable.
• HR and payroll administration experience would be an advantage.
• Good written and verbal communication skills and a professional telephone manner.
• Strong computer skills: Word, Outlook and Excel.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks, meet deadlines and work independently.
• Discreet and responsible approach to confidential information.
• Confidence handling challenging situations and escalation when needed.
• Friendly, respectful approach towards residents, relatives and colleagues.

Responsibilities

• Manage telephone calls, emails, correspondence and enquiries professionally.
• Maintain accurate staff and resident records, handling confidential information with care.
• Support recruitment administration, including interview arrangements, pre-employment checks, new starter paperwork and induction bookings.
• Keep staff records up to date, including training, supervision, annual leave and absence information.
• Prepare and submit accurate payroll information, including timesheets and changes.
• Support invoicing, purchasing, petty cash records and liaison with head office.
• Arrange meetings, take minutes and follow up agreed actions.
• Help prepare documentation for audits and inspections.
• Support the Home Manager with daily administrative tasks and improvements to office processes.

Skills

Communication

Attention to detail

Organisation

Discretion with confidential info

Ability to prioritise

Independence

Friendly and respectful

Professional telephone manner

Tools

Microsoft Word

Outlook

Excel

Job description

Care Home Administrator

Location: Green Lane Care Centre in Leeds

Hours: 37.5 per week

Rate- £14 per hour

We are looking for an organised, reliable and proactive Administrator to support the day-to-day running of our nursing home. Working closely with the management team, you will provide administrative support and be a welcoming first point of contact for residents, relatives, staff and visiting professionals.

Key responsibilities

• Manage telephone calls, emails, correspondence and enquiries professionally.
• Maintain accurate staff and resident records, handling confidential information with care.
• Support recruitment administration, including interview arrangements, pre-employment checks, new starter paperwork and induction bookings.
• Keep staff records up to date, including training, supervision, annual leave and absence information.
• Prepare and submit accurate payroll information, including timesheets and changes.
• Support invoicing, purchasing, petty cash records and liaison with head office.
• Arrange meetings, take minutes and follow up agreed actions.
• Help prepare documentation for audits and inspections.
• Support the Home Manager with daily administrative tasks and improvements to office processes.

Experience and skills required

• Previous administration experience; experience in a care home or healthcare setting is desirable.

HR and payroll administration experience would be an advantage.

• Good written and verbal communication skills and a professional telephone manner.
• Strong computer skills, including Microsoft Word, Outlook and Excel.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks, meet deadlines and work independently.
• A discreet and responsible approach to confidential information.
• Confidence in handling challenging situations and knowing when to escalation concerns.
• A friendly, respectful approach towards residents, relatives and colleagues.