Care Home Administrator

Harbour Healthcare; Harrogate; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

On-site parking

Salary: £12.90 per hour

Employee discounts

Training and career progression

Wellbeing support

Job summary

Harbour Healthcare in Harrogate is seeking a proactive Care Home Administrator to support daily operations at The Granby Rose Care Home and contribute to the high standards of resident care.

You will handle payroll via the Cold Harbour system, maintain compliant staff and service user files, assist with recruitment and training, file, answer calls, take minutes, draft letters, monitor GDPR, update dashboards such as NMDS, and provide general admin support to the management team.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office Suite.
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organisational and time-management abilities.

Responsibilities

• Processing payroll details for all employees using Cold Harbour system.
• Maintaining compliant care worker and service user files; chasing key documents.
• Updating compliance dashboards such as NMDS and training platforms.
• Assisting with recruitment, screening, and training before placement.
• Filing, answering calls, and liaising with clients and stakeholders.
• Taking minutes of meetings; adhering to GDPR requirements.
• Writing letters and emails; providing general admin support to management.

Skills

Communication skills

MS Office

Office equipment

Professional attitude

Resourceful

Organisational skills

Time management

Tools

Cold Harbour system

Job description

The Granby Rose Care Home, Highgate Park, Harrogate HG1 4PA

Full Time

£12.90 per hour

35 hours per week, including breaks

Harbour Healthcare

Harbour Healthcare are recruiting for a Care Home Administrator in Harrogate. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

• Processing payroll details for all employees. Use of Cold Harbour system.
• Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
• Maintaining and updating compliance dashboards such as NMDS and training platforms.
• Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
• Filing.
• Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
• Taking minutes of meetings.
• Adhering to current GDPR requirements.
• Writing letters and emails.
• Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

• Excellent written and verbal communication skills
• Proficiency using Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organisational skills
• Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditation series
• FREE wellbeing podcasts & live virtual events
• FREE mental health support programmes
• FREE workout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn upto £250 when referring a friend to work for Harbour Healthcare
• On-site parking

If you believe that you might be right for this role, we would love to hear from you.