Care Home Administrator

Bupa; Evesham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A health insurer and provider is looking for a Care Home Administrator based in Evesham. The role involves providing administrative support for daily operations and managing inquiries. Candidates must have relevant qualifications and experience in an office environment. This part-time position offers excellent benefits including flexible working arrangements, a wellbeing program, and various health support services.

Benefits

Free meal with every shift

Annual allowance for healthcare products

Paid breaks

Holidays - 20 days + Bank Holidays

Interest-free annual travel loan

Access to gym discounts

Qualifications

• Experience of working within a care home environment is advantageous.
• Administrative experience and confidence in an office setting.

Responsibilities

• Provide comprehensive administrative support to the Care Home.
• Manage the care home daily diary and maintain relevant systems.
• Handle enquiries from residents, staff, and visitors.

Skills

Microsoft Office proficiency

Organisational skills

Friendly and professional demeanor

Ability to handle a varied workload

Education

Minimum of 5 GCSEs at Grade C or above

Level 3 NVQ in Business Administration

Job description

Job Description:

Care Home Administrator
Richmond Villages Wood Norton,
Evesham Road, Worcestershire, WR11 4TY
Salary range: £12.40ph & Excellent Benefits
Contract:
Permanent - 25hrs
Shift Pattern: Monday to Friday predominantly 8am to 4pm.

We make health happen

Here at Bupa, we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. As our Administration Assistant, you’ll provide comprehensive administrative support to the Care Home and Head of Care, including coordination of the care home daily diary, ensuring a professional and efficient service is provided at all times. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access to LinkedIn's online learning platform.

You’ll help us make health happen by:

• Maintaining DoLs applications - tracking progress and chasing applications as required.
• Entering incidents, accidents, complaints and compliments on the Datix system.
• Ordering relevant supplies, maintaining an accurate inventory of all medical equipment and ensuring adequate stock levels at all times, including stationary, paperwork forms and all relevant documentation.
• Updating and maintaining all relevant systems and electronic files, including the rota for payroll and agency staff hours.
• Following Head of Care or Village Manager approval, you’ll process the booking of agency workers, ensuring accurate information on all workers is obtained.
• Supporting with funding applications and care home enquiries, ensuring the relevant systems are updated accordingly.
• Assisting with telephone handling, including taking enquiries from residents, staff and visitors, acting as a receptionist to the Care Home as required.
• Supporting residents with external medical/health appointments, ensuring transport is booked where required.
• Dealing with residents’ post, ensuring the correct authorisation is obtained.

Because we care for vulnerable people, we’ll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).

Key Skills / Qualifications needed for this role:

You hold a minimum of 5 GCSEs (or equivalent) at Grade C or above (including English and Maths) and a Level 3 NVQ in Business Administration. Experience of working within a care home environment would be advantageous. With previous experience in an office environment, you’re confident using Microsoft Office, specifically Word and Excel. Friendly and professional, both face to face and over the phone, you’re organised and able to work well within a team. With a dedicated and efficient work ethic, you thrive in a busy environment and are able to handle a varied workload.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences
• Free meal with every shift
• Paid Breaks
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest-free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co-parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Part time

Job Area:

Care Home - Facilities & Home Support

Locations:

Richmond Wood Norton