Care Home Admin Manager

Athenacarehomes; Cambridge; On-site; GBP 31,000; Full time

Job summary

Join a forward-thinking care home as an Administrator, where you will play a crucial role in managing administrative duties and ensuring exceptional customer service. This position offers an opportunity to lead a dedicated admin team while contributing to the smooth operation of a residential care home. With a focus on high standards and attention to detail, you will be instrumental in overseeing essential functions such as recruitment, payroll, and documentation management. Enjoy a supportive environment that values your contributions and provides opportunities for professional growth. If you are passionate about delivering outstanding service in a caring setting, this role is perfect for you.

Benefits

Fully comprehensive induction

Competitive salary

28 days of holiday per year

Free Blue Light Card

Access to Blue Light discount platform

Annual recognition awards ceremony

Refer a friend scheme

Qualifications

• Extensive experience in an administrative role, preferably in a care environment.
• Proficient in Microsoft Office applications and managing a team.

Responsibilities

• Ensure high standards in all administrative functions.
• Manage the admin team, providing training and supervision.
• Oversee payroll and maintain accurate records.

Skills

Administrative Skills

Team Management

HR Administration

Financial Administration

Attention to Detail

Microsoft Office Proficiency

Job description

As a member of the admin team at Alex Wood House Care Homes, you will be responsible for ensuring that the admin team provide outstanding admin service within the home.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
The Administrator will ensure the smooth and efficient management of the administrative duties within the home and that customer service is provided to the highest standards.

Salary:
£30,800 per annum.

Shift Pattern:
37.5 hours per week, Monday to Friday with flexibility to support on weekends on a rota basis.

Key Duties & Responsibilities:

1. Ensure that all aspects of the administration function are delivered at a high standard.
2. Manage the wider admin team, provide training and guidance along with completing supervisions and appraisals as per schedule.
3. Ensure that all admission documentation is accurate and is entered in a timely manner on to the relevant information system, continue to maintain records and update central office with any changes.
4. Work closely with the HR Team and Resourcing Team to ensure the safe recruitment and onboarding of team members. Keeping establishment hours up to date and notifying the General Manager of vacancies.
5. Oversee the payroll; ensuring that relevant documents are obtained and forwarded to central support for events such as maternity/paternity leave, sickness and payroll enquiries.

Training, Skills & Experience Required:

1. Extensive experience within a similar administrative based role, ideally within a care environment.
2. Experience with managing a team.
3. Experience with HR and Financial admin duties.
4. Proficient in all Microsoft Office applications.
5. A positive attitude, with high attention to detail.

What we can offer:

1. Fully comprehensive induction.
2. Competitive salary, plus enhancements on bank holidays.
3. 28 days of holiday per year.
4. Free Blue Light Card & access to the Blue Light discount platform.
5. Annual recognition awards ceremony – The AFTAS.
6. Refer a friend scheme.