Care Home Admin

Gold Care Homes; Hungerford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading care home in Hungerford seeks an experienced administrator to manage essential administrative duties. Responsibilities include supporting management with payroll, reception tasks, record-keeping, and maintaining confidentiality. Join a supportive team and contribute to providing high-quality care in a welcoming environment.

Benefits

Employee Assistance Programme

Perkbox

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Qualifications

• Experience in administering tasks for a healthcare setting.
• Proficient in Microsoft Office for document preparation.
• Excellent record-keeping and organizational skills.

Responsibilities

• General reception duties and managing correspondence.
• Assist Home Manager with administration tasks including payroll.
• Coordinate duty rotas and assist recruitment processes.

Skills

Confidentiality

Organizational Skills

Communication

Reception Duties

Microsoft Office

Education

Experience in administration

Job description

About Our Home:

Hungerford Care Home is a warm and welcoming nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults.

We are looking for an experienced administrator to join our team, working up to 40 hours per week.

What you will be doing!

• General reception duties, taking calls, transferring to departments, greeting visitors
• Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
• To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
• To coordinate the duty rota, liaise with Bank and Agency staff when required.
• To sort and distribute mail accordingly throughout the Home.
• You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
• Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
• Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
• Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
• Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
• Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
• Prepare and submit data relating to petty cash and wages totals-monthly
• Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
• Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
• Attend training courses and sessions as required.
• Maintain client, staff and business confidentiality at all times.
• Prepare and maintain stationary orders, stock and records.
• To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
• To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Benefits:

• Salary from £28,000 per annum
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend