Care Group Management Secretary

Hull University Teaching Hospitals NHS Trust; Kingston upon Hull; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity has arisen to join a dedicated administration team within a prominent healthcare partnership. The role involves providing essential secretarial support to senior management, ensuring efficient operations within the Specialist Surgery and Major Trauma Care groups. As a key team member, you will manage diaries, coordinate meetings, and maintain documentation, contributing to the delivery of world-class healthcare services. This position offers a chance to be part of a dynamic environment where your organizational skills and customer service abilities will shine, making a meaningful impact on patient care and team efficiency.

Qualifications

• Typing qualification and NVQ 3 in Business Administration required.
• Experience in office environment and secretarial support essential.

Responsibilities

• Manage diaries and meetings for the management team.
• Provide comprehensive secretarial support and minute taking.

Skills

Customer Service Skills

Organizational Skills

Minute Taking

Telephone Skills

MS Office Proficiency

Education

Typing qualification to RSA II level

NVQ 3 in Business Administration

Minimum of three GCSE 9-4 passes

Tools

Electronic Scheduling Systems

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Summary

An exciting opportunity has arisen to join the Specialist Surgery and Major Trauma Care groups as Care Group Management secretary.

You will work as part of a small Administration Team to support the Care Group Chief of Service, Operations Director, Nurse Director and the wider senior management team to ensure the efficient and effective provision of secretarial and administrative services, in support of the Management Teams within the Specialist Surgery and Major Trauma Care groups.

Main duties of the job

Duties Will Include

• Extensive diary and meeting management and providing full comprehensive secretarial support to the Team.
• Formal minute taking for Care Group meetings.
• The maintenance of action trackers and other documentation.
• Meeting and welcoming visitors to the department as a first point of contact.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Date posted

01 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

356-25-7045434

Job locations

Hull University Teaching Hospitals
Anlaby Road
Hull
HU3 2JZ

Job Description

Job responsibilities

The Main Responsibilities For The Role Are

• Extensive Diary management for the triumvirate and wider management team.
• Meeting Management for Care Group and individual meeting requests including collating agenda, maintaining action trackers and other associated documentation.
• Comprehensive secretarial support to the Care Group Triumvirate and wider senior management team.
• Formal minute taking.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications Essential

• Typing qualification to RSA II level or equivalent practical experience.
• NVQ 3 in Business Administration or similar area or equivalent level of experience.
• Hold a minimum of three GCSE 9-4 passes or equivalent.
• Relevant IT qualification or equivalent level of experience.

Desirable

• RSA III.
• Audio Typing.
• Short hand.

Experience Essential

• Experience of working in an office environment.
• Able to demonstrate secretarial experience supporting a busy senior management team.
• Experience in using electronic scheduling/diary systems.
• Evidence of effective use of MS Office packages including Windows, especially regular use of Word, Excel, PowerPoint and Outlook.

Desirable

• Evidence of effective use of bespoke IT systems.

Skills, Knowledge and Ability Essential

• Experience of working in a customer facing environment (face to face and on the telephone) demonstrating positive customer service skills.
• Excellent telephone skills and telephone manner.
• Able to demonstrate excellent organisational skills.
• Able to work well using own initiative.
• Able to deal with conflicting priorities and a complex workload.
• Excellent interpersonal communication skills with a polite and professional manner.
• Ability to manage own workload and work on own initiative, dealing with conflicting priorities and able to meet demands of working in a busy environment through commitment to working to deadlines and providing updates as to progress.
• Minute taking skills.

Desirable

• Experience and aptitude for systems and processes preferably within a healthcare environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hull University Teaching Hospitals NHS Trust

Address

Hull University Teaching Hospitals
Anlaby Road
Hull
HU3 2JZ

Employer's website

https://www.hey.nhs.uk/