Care Group Management Secretary

Hull University Teaching Hospitals NHS Trust; Cottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A major NHS health provider is seeking a Care Group Management Secretary to support the management team with diary management, minute taking, and communication duties. The ideal candidate will demonstrate strong customer service skills, excellent telephone etiquette, and previous secretarial experience. If you are organized and efficient, apply today for this important role in a busy healthcare environment.

Qualifications

• Experience in a customer-facing role.
• Ability to manage workload independently.
• Experience in a busy office environment.

Responsibilities

• Manage diaries and schedule meetings.
• Take minutes for meetings and actions.
• Handle incoming and outgoing post.

Skills

Customer service skills

Organisational skills

Minute taking

Telephone skills

Office systems management

Education

Typing qualification to RSA II level

NVQ 3 in Business Administration

Minimum three GCSE 9-4 passes

Relevant IT qualification

Tools

MS Office Suite

Electronic scheduling systems

Job description

Go back Hull University Teaching Hospitals NHS Trust

Care Group Management Secretary

The closing date is 17 October 2025

To support the needs of the Specialist Cancer and Support Services Care Group Management Team with duties including managing diaries, minute taking, setting up and managing annual leave across the group and organising meetings. A high level of computer literacy is required.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

• Diary Management
• Minute taking and Actions
• Management of Employee Service Record (ESR)
• Incoming/outgoing Post
• Shared inbox
• Consultant Study Leave management

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Qualification

• Typing qualification to RSA II level or equivalent practical experience
• NVQ 3 in Business Administration or similar area or equivalent level of experience
• Hold a minimum of three GCSE 9-4 passes or equivalent
• Relevant IT qualification or equivalent level of experience

Skills & Knoewledge

• Experience of working in a customer facing environment (face to face and on the telephone) demonstrating positive customer service skills
• Excellent telephone skills and telephone manner
• Minute taking skills
• Able to demonstrate excellent organisational skills. Able to work well using own initiative
• Able to deal with conflicting priorities and a complex workload
• Experience of setting up and running effective office systems
• Ability to manage own workload and work on own initiative, dealing with conflicting priorities and able to meet demands of working in a busy environment through commitment to working to deadlines and providing updates as to progress.

Experience

• Experience of working in an office environment
• Able to demonstrate secretarial experience supporting a busy senior management team.
• Experience in using electronic scheduling/diary systems.
• Evidence of effective use of MS Office packages including Windows, especially regular use of Word, Excel, PowerPoint and Outlook.

Other requirements

• Flexible in working time as to the needs of the post
• Willing to undertake any training and development relevant to the post.
• Ability to travel and work across HUTH sites as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hull University Teaching Hospitals NHS Trust