Care Coordinator / Welfare Coordinator

eRecruitSmart; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A respected hiring agency is looking for a part-time Care Coordinator in West London. You will support older and vulnerable members by being their main contact for care and welfare matters. The role requires excellent interpersonal skills and organizational ability, with a pay rate of £15-£17 per hour depending on experience. Occasional evenings and weekends may be required.

Benefits

Paid annual leave

Workplace pension scheme

Qualifications

• Enjoy meeting new people and able to work as part of a team.
• Ability to work sensitively, patiently, and non-judgmentally.
• Experience in a health or social care setting would be an advantage.

Responsibilities

• Be the main point of contact for members regarding care and welfare matters.
• Provide high-quality care and welfare support mainly to older and/or vulnerable people.
• Carry out administrative tasks including maintaining records and submitting reports.

Skills

Excellent interpersonal skills

Strong organizational skills

Customer care knowledge

Tools

Microsoft Office

Job description

Social network you want to login/join with:

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ac01895ce7ae

Job Views:

15

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We’re looking for a part-time Care Coordinator / Welfare Coordinator to join one of the largest and oldest Friendly Societies in the UK at their West London District Branch in Hammersmith and covering the surrounding areas from Acton to South Kensington. This role is not suitable for remote working.

About the role

As Care Coordinator / Welfare Coordinator, you will:

• Be the main point of contact for members regarding care and welfare matters, offering support directly or with the help of volunteer Welfare Visitors
• Provide high-quality care and welfare support, mainly to older and/or vulnerable people
• Carry out administrative and development tasks including maintaining records, submitting reports, and complying with relevant care and welfare requirements
• Work in the branch and occasionally make member visits in the District area

About you

To be successful in this role, you should enjoy meeting new people and meet the following requirements:

• Excellent interpersonal skills
• Able to work as part of a team
• Strong organisational skills
• Able to work to deadlines without supervision
• Ability to work sensitively, patiently, and non-judgmentally
• Willingness to work with people from varied backgrounds and social circumstances
• Resourceful, able to overcome challenges and solve problems
• Customer care knowledge
• Some knowledge of accessing support from statutory and voluntary health and social care agencies
• Flexible and prepared to work occasional evenings and weekends
• Working knowledge of Microsoft Office, internet, and email applications

Experience in a health, social care, or advice setting would be an advantage.

Hours and rewards

This part-time, permanent role is based on a successful probationary period. You will work 8-15 hours per week (negotiable), including occasional evenings and weekends. The pay rate is £15-£17 per hour (London weighting), depending on experience. Benefits include paid annual leave and a workplace pension scheme.

Please note: an Enhanced DBS check is required for this role.

The application deadline is Wednesday, 24 August 2022.

How to apply

eRecruitSmart is advertising on behalf of the hiring company. Your CV will be sent to the hiring manager responsible for this vacancy. Please apply only if you consent to these terms.

You must have eligibility to work in the UK. Only suitable applicants will be contacted. Ensure your address and contact details are on your CV, or you will not be considered.

We look forward to hearing from you.