Care Coordinator - Visiting Care

Trinity Homecare Ltd; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job description

Join an Award-Winning Homecare Team!

Are you a highly organised, people-focused professional with a passion for making a difference? Trinity Homecare is looking for a motivated and dedicated Care Coordinator to join our growing team!

As a leading provider of domiciliary and live-in care, we support vulnerable people to live independently in the comfort of their own homes. If you're looking for a rewarding role where you can positively impact lives while advancing your career, this is the perfect opportunity for you!

Why Join Us?

1. Meaningful Work - Every day, you'll play a vital role in ensuring high-quality care for our clients.
2. Career Growth - We invest in our team, offering training and opportunities for progression.
3. Supportive Environment - Work alongside a passionate, friendly, and professional team.
4. Competitive Pay & Benefits - Enjoy a rewarding salary, plus additional perks!

Your Role as a Care Coordinator

As our Care Coordinator, you will be the key link between our clients and care teams, ensuring smooth service delivery. Your responsibilities will include:

1. Scheduling & Coordination - Creating and optimising staff rotas to ensure the right carers are assigned to each client.
2. Client & Staff Support - Working closely with the Care Manager to maintain high service standards.
3. Quality Assurance - Ensuring all care workers meet our high-quality care standards.
4. On-Call Support - Taking part in the on-call rota, handling any client or staff queries professionally (paid in addition to salary).
5. Emergency Response - Acting swiftly in response to client health concerns, liaising with GPs, next of kin, and emergency services when necessary.

What We're Looking For

1. Experience in domiciliary care - ideally with QCF Level 2 or 3 in Health & Social Care (or equivalent).
2. Excellent communication skills - both written and verbal, with a professional telephone manner.
3. Strong planning & organisational skills - you thrive in a fast-paced environment.
4. Tech-savvy - comfortable using MS Office applications, scheduling software, and emails.
5. A problem solver - proactive, with the ability to think on your feet and handle challenges with confidence.

Ready to take the next step in your care career?

Join a company that truly values its people. Apply today and make a real difference!

Trinity is an award-winning Care provider with over 20 years' of experience in the Care Industry. We're personal, we're trusted, we're caring and we ensure that it resonates throughout everything we do. We are also an approved NCFE Training Centre so there is an opportunity for new and existing carers to gain qualifications whilst they work.

We live our values.